Contact Stoop Customer Service

Why should I report an Issue with Stoop?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stoop Team to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this doesn't get fixed soon, I'm just going to go back to email.Actually a paying customer of the app, but I will probably move on because a) the app seems not to be updated anymore and b) I dislike that if I reopen a newsletter it starts at the top and not at the last position opened; it doesn't have progress indicators when reading through the newsletter (like a bar on the side); I am sometimes experiencing sync issues across tablet and phone use.I really wanted to like this app, but I haven't opened it in months.

2. Thankfully no longer! A clean reading interface and an intuitive UI mean newsletters can be read, archived and saved.Really nice idea to have a dedicated newsletter reader, just missing on updates.

3. The whole point of newsletters are the links that people share, if the link opens inside the app and I can't share it or do the other things that one normally does with emails then what is the point of using your app? It's just a very frustrating experience to actually read newsletters.

4. Customisable newsletter icons (via link to the icon that you enter yourself) and the option to rename subscribed newsletters.

5. Roundup all your newsletters, segregate from your inbox and access with GREAT UX in a dedicated app, and you'll *want* to subscribe to newsletters without any of the underlying dread of cluttered mail.

6. That makes it hard to grind through a lot of articles quickly.very useful app.I have always been looking for something to read newsletters properly without cluttering my mail inbox.

7. Do not recommend.Newsletters tend to fall into a deep pit of unread emails only to be noticed weeks later and deleted because of time constraints.

8. It has essentially replaced several of my news apps, due to the easily digested single point of reference for events from a wide constellation of sources feeding into a dedicated (at)stoopinbox address.

9. And no option to share emails or content with friends because they're so concerned about forcing people to pay for the privilege of saving to pocket.

10. The new update doesn't fix the bug where you click on next or the check box after coming to the end of a newsletter, it still doesn't start the next newsletter to the top.

11. This is the solution.It is very easy to subscribe and manage newsletters.I use it every day.

1. Fix Stoop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stoop: Restarting the app will resolve most errors.
2. Update the Stoop App. Here is how:
   1. On Android goto PlayStore » Search for "Stoop" » Open Stoop » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stoop » click "UPDATE".
3. Clear Stoop app cache: Clearing cached data will force your app to retrieve the latest data directly from Stoop servers.
   1. On Android, goto Settings » Apps » Select "Stoop" » click Storage » click "Clear Cache".
4. Check Stoop app permissions. If any of these permissions required to use your device's features are disenabled, Stoop might not work.
5. Uninstall and reinstall Stoop. If nothing else has worked, completely uninstall Stoop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stoop not working

2. Fix Stoop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stoop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stoop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stoop may not be able to connect to the Internet when running in the background.