Published by Steppschuh

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What users are saying

1. I highly suggest looking elsewhere for your remote control solutionExcellent service but it would be great if you could combine 2 option together such as using the mouse and media controller together instead of having to switch in and out of the two or at least to have shortcuts to each constantly displayed so you can easily navigate rather than going back to the menu each time.I've really enjoyed using this app.

2. What to do with Microsoft bully, please help, have paid features since 2014.The developer has been working on a Linux server for like what two decades now? I bought the pro version when it was a separate app, then the developer changed it so it was a in-app purchase and they abandoned the pro version that I paid for.

3. I hope my review will be taken in the consideration.Excellent application! For a very reasonable one-time payment, you got all the funtionality and features of many other very expensive application.

4. When I use the scroll feature on the trackpad to scroll down or up for example YouTube, sometimes it only zooms in and out my desktop page, but it doesn't scrolls up or down, which makes it impossible to navigate.

5. Only things that should improve: - Windows PC server has a nasty bug that prevents preferences to be saved (at least, "start at boot" and "start minimized" - Android app UI may be way better.

6. I do hope that we can set the navigation button off cus the mouse click button is blocking some of the view.

7. I wish there could be some desktop icon change to indicate the server is running or just stop a second instant of it from running.

8. Also I would rather have to watch a couple ads every time that I use the app rather than having to pay for the screen mirroring function.Works pretty good.

9. The only issue I have is that it sometimes buffers and hangs making it difficult to operate and the lagging hangs for a while, especially when viewing your monitor through the phone screen.

10. Also i hope we can set the display resolution, cus some parts near the taskbar is invisible and you can only see it if u point ur mouse towards the taskbar.

11. The desktop client sometimes hangs and has to be closed through the task manager.Pretty good app.

Steps to Troubleshoot & Fix Remote Control Collection Issues

1. Fix Remote Control Collection Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Remote Control Collection: Restarting the app will resolve most errors.
  2. Update the Remote Control Collection App. Here is how:
    1. On Android goto PlayStore » Search for "Remote Control Collection" » Open Remote Control Collection » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote Control Collection » click "UPDATE".
  3. Clear Remote Control Collection app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote Control Collection servers.
    1. On Android, goto Settings » Apps » Select "Remote Control Collection" » click Storage » click "Clear Cache".
  4. Check Remote Control Collection app permissions. If any of these permissions required to use your device's features are disenabled, Remote Control Collection might not work.
  5. Uninstall and reinstall Remote Control Collection. If nothing else has worked, completely uninstall Remote Control Collection then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Remote Control Collection not working


2. Fix Remote Control Collection Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Remote Control Collection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Remote Control Collection not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Remote Control Collection may not be able to connect to the Internet when running in the background.

Reported Issues

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