Contact Pharaoh's Secret Customer Service

Why chat with our AI Pharaoh's Secret Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pharaoh's Secret.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Very good exciting game would recommend it to everyone, there is just one thing, the bottom two lines of jewels are stuck and won't move vertically at all horizontal they are a bit iffy.

2. If the developers could fix these problems it would be a great game.Love the game but u cant recive the bonuses when the times say u can ..need to fix that so every 15 mins u can click on the and get them..Very addictive.

3. Thanks and keep up the great gamesHi it's a very relaxing game thank you xLove it.

4. Keep up the good workWhy can't I get more jewels to help with game.

5. Only have 3 a piece to work with.Entertaining and easy..witch i likeLove this game.

6. Especially as you can play with or without wifi.Great game.

7. I will recommend this game to anyone.

8. Love the levels once you start playing you just can't stopLove match 3 games.

9. Very addictive and relaxing.

1. Fix Pharaoh's Secret Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pharaoh's Secret: Restarting the app will resolve most errors.
2. Update the Pharaoh's Secret App. Here is how:
   1. On Android goto PlayStore » Search for "Pharaoh's Secret" » Open Pharaoh's Secret - A Great Kingdom » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pharaoh's Secret » click "UPDATE".
3. Clear Pharaoh's Secret - A Great Kingdom app cache: Clearing cached data will force your app to retrieve the latest data directly from Pharaoh's Secret servers.
   1. On Android, goto Settings » Apps » Select "Pharaoh's Secret - A Great Kingdom" » click Storage » click "Clear Cache".
4. Check Pharaoh's Secret app permissions. If any of these permissions required to use your device's features are disenabled, Pharaoh's Secret might not work.
5. Uninstall and reinstall Pharaoh's Secret. If nothing else has worked, completely uninstall Pharaoh's Secret then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pharaoh's Secret not working

2. Fix Pharaoh's Secret Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pharaoh's Secret be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pharaoh's Secret not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pharaoh's Secret may not be able to connect to the Internet when running in the background.