Contact Standard Notes Customer Service

Why should I report an Issue with Standard Notes?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Standard Notes to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Our focus is making it easy to write notes wherever you are and syncing them with encryption to all your devices. • Seamless sync across all your devices, with easy to use applications on Android, Windows, Linux, iPhone, iPad, Mac, and web browsers. • Offline access, so you can access your downloaded notes even without a connection. • Passcode lock protection, along with fingerprint protection. • A tagging system to organize your notes (like #work, #ideas, #passwords, #crypto). • The ability to pin, lock, protect, and move notes to trash, which allows you to recover deleted notes until the trash is emptied.

2. To sustain our development, we offer an optional paid program called Standard Notes Extended. • Powerful cloud tools including daily backups of your encrypted data delivered to your email inbox every day, or backed up to your cloud provider (like Dropbox and Google Drive).

3. Standard Notes is completely open-source, which means when we say your notes are encrypted with industry-leading XChaCha-20 encryption, and that only you can read your notes, you don't have to take our word for it.

4. It syncs your notes securely across all your devices, including your Android devices, Windows, iOS, Linux, and Web.

5. Private means your notes are end-to-end encrypted, so only you can read your notes.

6. Standard Notes is a safe and lasting place for your life's work.

7. We made Standard Notes simple because longevity is important to us.

8. Standard Notes is a secure and private notes app.

9. We want to make sure we're here, protecting your notes, for the next hundred years.

10. Even we can't read the contents of your notes.

11. You shouldn't have to find a new notes app every year.

1. It doesn't feel worth going through this amount of trouble for a noted app that only has very basic functionality without a subscription, while still taking up at least ten times the storage space as other basic notes apps.

2. The cross-platform feature differentiates it from other apps, letting you use the app with the same notes on multiple devices, whether they be your phone or desktop computer.

3. It's really good, I would say it could improve some ease of usability instructions for the decryption of stored notes.Since updating it's been borderline unusable.

4. There is an editor with vim bindings so I guess that will have to do.Standard Notes is a very powerful and secure note taking app.

5. I can't count how many secure note apps I've tried before Standard Notes.

6. Encrypted backups and versions are great except if you load a backup to an account that is part of the backup already then the notes AND extensions duplicate as well.

7. My one massive complaint is the mobile app KEEPS! CRASHING! Luckily I just need to launch it back up again and I dont seem to lose any progress even when I'm mid-sentence typing, but gosh is it annoying to be booted several times while typing one note.

8. I have not been able to access my notes from my phone ever since .

9. I feel pretty reassured because it lets me back up the notes to my pc storage in a way that doesnt take up a ton of space, and it is encrypted.

10. I really like that I can have my notes on my computer and my phone - all up to date as well as private.

11. However, they have been distracted by trying to replace Evernote, Docs, Office, Sheets, Authy, Bitwarden, and other productivity apps.

1. Fix Standard Notes Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Standard Notes: Restarting the app will resolve most errors.
2. Update the Standard Notes App. Here is how:
   1. On Android goto PlayStore » Search for "Standard Notes" » Open Standard Notes » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Standard Notes » click "UPDATE".
3. Clear Standard Notes app cache: Clearing cached data will force your app to retrieve the latest data directly from Standard Notes servers.
   1. On Android, goto Settings » Apps » Select "Standard Notes" » click Storage » click "Clear Cache".
4. Check Standard Notes app permissions. If any of these permissions required to use your device's features are disenabled, Standard Notes might not work.
5. Uninstall and reinstall Standard Notes. If nothing else has worked, completely uninstall Standard Notes then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Standard Notes not working

2. Fix Standard Notes Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Standard Notes be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Standard Notes not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Standard Notes may not be able to connect to the Internet when running in the background.