Contact Work Customer Service

Why chat with our AI Work Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Work.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Can barely use this app..says your location is always our side your work area.

2. Cause right now it's just not useableDoesn't work.

3. Needs a big update.

4. Hangs if I try to get to my timesheet.

1. Fix Work Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Work: Restarting the app will resolve most errors.
2. Update the Work App. Here is how:
   1. On Android goto PlayStore » Search for "Work" » Open Workforce Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Work » click "UPDATE".
3. Clear Workforce Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Work servers.
   1. On Android, goto Settings » Apps » Select "Workforce Mobile" » click Storage » click "Clear Cache".
4. Check Work app permissions. If any of these permissions required to use your device's features are disenabled, Work might not work.
5. Uninstall and reinstall Work. If nothing else has worked, completely uninstall Work then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Work not working

2. Fix Work Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Work be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Work not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Work may not be able to connect to the Internet when running in the background.