Contact Southern Cast Iron Customer Service

Why should I report an Issue with Southern Cast Iron?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hoffman Media LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not sure how Google Play is going to help me get my magazine back.I purchased the APP in April and have NEVER been able to open the APP.

2. I then tried to submit a help request via the app in Sept and Oct, but it would never go through, kept getting a failed to send message.

3. Don't bother! I bought a magazine in Jul & tried to access it in Sept, but it was gone.

4. They have no problem taking your $40 and providing nothing but error messages and the answer to your questions..."sorry for your inconvenience".

5. So I went to their website and contacted customer service only to be told I needed to contact who ever I downloaded the app from.

6. The app had updated so I tried all the suggestions in the FAQs, none worked.

7. I can't even get a refund! I will give a shout out to Google Play Store.

8. When I called them, they could see the paid subscription and have sent me a formal complaint form.

9. RUN AWAY!Just bought and cant down load a dang thing.

10. Still dealing with Hoffman Media and there run-a-round.

11. This is not an inconvenience.

1. Fix Southern Cast Iron Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Southern Cast Iron: Restarting the app will resolve most errors.
2. Update the Southern Cast Iron App. Here is how:
   1. On Android goto PlayStore » Search for "Southern Cast Iron" » Open Southern Cast Iron » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Southern Cast Iron » click "UPDATE".
3. Clear Southern Cast Iron app cache: Clearing cached data will force your app to retrieve the latest data directly from Southern Cast Iron servers.
   1. On Android, goto Settings » Apps » Select "Southern Cast Iron" » click Storage » click "Clear Cache".
4. Check Southern Cast Iron app permissions. If any of these permissions required to use your device's features are disenabled, Southern Cast Iron might not work.
5. Uninstall and reinstall Southern Cast Iron. If nothing else has worked, completely uninstall Southern Cast Iron then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Southern Cast Iron not working

2. Fix Southern Cast Iron Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Southern Cast Iron be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Southern Cast Iron not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Southern Cast Iron may not be able to connect to the Internet when running in the background.