Published by HRS Family Dev

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Why should I report an Issue with Guide For SonyLIV - Live TV Shows & Movies 2k20?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of HRS Family Dev to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Guide For SonyLIV Customer Insights

Steps to Troubleshoot & Fix Guide For SonyLIV Issues

1. Fix Guide For SonyLIV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guide For SonyLIV: Restarting the app will resolve most errors.
  2. Update the Guide For SonyLIV App. Here is how:
    1. On Android goto PlayStore » Search for "Guide For SonyLIV" » Open Guide For SonyLIV - Live TV Shows & Movies 2k20 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide For SonyLIV » click "UPDATE".
  3. Clear Guide For SonyLIV - Live TV Shows & Movies 2k20 app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide For SonyLIV servers.
    1. On Android, goto Settings » Apps » Select "Guide For SonyLIV - Live TV Shows & Movies 2k20" » click Storage » click "Clear Cache".
  4. Check Guide For SonyLIV app permissions. If any of these permissions required to use your device's features are disenabled, Guide For SonyLIV might not work.
  5. Uninstall and reinstall Guide For SonyLIV. If nothing else has worked, completely uninstall Guide For SonyLIV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guide For SonyLIV not working


2. Fix Guide For SonyLIV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guide For SonyLIV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guide For SonyLIV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guide For SonyLIV may not be able to connect to the Internet when running in the background.

Reported Issues