Published by Wizard Works Inc. on Dec 23, 2024

contact SomNote - Beautiful note app Chat with our AI-based SomNote Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with SomNote?



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Why chat with our AI SomNote Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of SomNote.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Love itπŸ‘πŸ’šπŸ§‘πŸ’›πŸ’™Have been using this app for many years, but seems like im now unable to restore previous versions of a note, and lost critical information as a result.

2. My only suggestion for improvement would be an autosave feature.I've been using this app for YEARS, I love it, its awesome! Simple yet very efficient.

3. I also use it to record the eureka thoughts to preserve them for later development.I've been using SomNote for years with no problem, it's simple and easy to use, which is just what I need.

4. [sketch has color pen options] But the notes don't have any personality options for making certain notes that are very important and vital or special to make them look and feel creative.

5. It has truly saved me multiple times when my phone broke and I needed important notes I had saved on SomNote.

6. I don't understand how this occurred, as all notes should have been saved outside of my device.

7. Thank you for an awesome app!this app is very simple to use and lets you create as many notes as yoyr heart desires.

8. Thanks!")I am able to write notes easily, the first line gives the note a title.

9. After using Somnote for a few years, I find it a very useful app to dictate text for transfer to word processor files.

10. After switching phones, none of my previous notes remain! This pretty much defeats the whole purpose of the app.

11. i have a lot of notes labeled 1:, 2:, 3:, 4:, and so on, but when i get to anything past 9:, the note gets put between the one and the two (1:, 10:, 2:, 3:, etc.). it's pretty frustrating, and i hope that something can be done about itI use this app almost everyday.

Steps to Troubleshoot & Fix SomNote Issues

1. Fix SomNote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SomNote: Restarting the app will resolve most errors.
  2. Update the SomNote App. Here is how:
    1. On Android goto PlayStore » Search for "SomNote" » Open SomNote - Beautiful note app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SomNote » click "UPDATE".
  3. Clear SomNote - Beautiful note app app cache: Clearing cached data will force your app to retrieve the latest data directly from SomNote servers.
    1. On Android, goto Settings » Apps » Select "SomNote - Beautiful note app" » click Storage » click "Clear Cache".
  4. Check SomNote app permissions. If any of these permissions required to use your device's features are disenabled, SomNote might not work.
  5. Uninstall and reinstall SomNote. If nothing else has worked, completely uninstall SomNote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SomNote not working


2. Fix SomNote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SomNote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SomNote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SomNote may not be able to connect to the Internet when running in the background.

Reported Issues

β€” 2 years ago by Christina Sidoti Summey

I got a new phone & my saved notes did not transfer over from my old phone. Thank you for your help... Christina

β€” 2 years ago by David HwaSeung Yang

I already have an account with google and have been using Somnote without any problem. But just after I changed my phone, Somnote login doesn't work with "Poor network, Check your 3G/Wi-Fi connection. Please solve this problems, I can't use somnote for 1 month after changing my new phone.

β€” 2 years ago by Earl scheeitzer

App won't let me get in keeps saying poor connection when I try to log in