Published by softinit

Report an issue with URL Shortener.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with URL Shortener?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of softinit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact URL Shortener image 1 contact URL Shortener image 2

URL Shortener Customer Insights

1. Plus, the fact it stores copies of the links for future reference which is a great idea.This is the best URL shortener I've ever come across, I liked the app but I would like it to be improved, there should be more features like (Adding our custom name) and all that, it will make the app look more perfect.

2. Thank youGreat product & Great Service I have used many link shorteners before however, Branded Link Shortener is by far the most useful and reliable product with great service included in the purchase.

3. You can choose from several short URL providers PLUS you can now give each URL created a title or description, so that it is easy to locate a particular URL that you might be looking for at any time.

4. Make it so I don't have to first click a button to generate a short url, then click another button to copy.

5. As for the App it it easy to use and workflow is smooth saving me time when creating short links.

6. Make it so the short url is automatically generated after I paste the long url, so I only have to click copy.

7. The best part is whenever i copy something to clipboard it gives a notification popup for shortening it.

8. Didn't think there was an app for this (even though there is an app for everything) I just select a link and press "shorten" and bam! It is done.

9. It's all perfect now and so worth a buck!Good app for url shortening.

10. most of the other apps available are bloated with unnecessary features.

11. Super useful, especially when you want to share something quickly on platforms with text length restrictions.

Steps to Troubleshoot & Fix URL Shortener Issues

1. Fix URL Shortener Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart URL Shortener: Restarting the app will resolve most errors.
  2. Update the URL Shortener App. Here is how:
    1. On Android goto PlayStore » Search for "URL Shortener" » Open URL Shortener » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for URL Shortener » click "UPDATE".
  3. Clear URL Shortener app cache: Clearing cached data will force your app to retrieve the latest data directly from URL Shortener servers.
    1. On Android, goto Settings » Apps » Select "URL Shortener" » click Storage » click "Clear Cache".
  4. Check URL Shortener app permissions. If any of these permissions required to use your device's features are disenabled, URL Shortener might not work.
  5. Uninstall and reinstall URL Shortener. If nothing else has worked, completely uninstall URL Shortener then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing URL Shortener not working


2. Fix URL Shortener Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make URL Shortener be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to URL Shortener not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, URL Shortener may not be able to connect to the Internet when running in the background.

Reported Issues