Published by Smart Tools - Studio

contact Smart Screen Recorder - Pro Chat with our AI-based Smart Screen Recorder Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Smart Screen Recorder?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. The shake to stop works great, pity it doesn't do that to start recording as well.It doesn't even do what the app is supposed to do it supposed to record I can't even get it on my desktop even when I allowed it it still won't work it's really annoying ever spend 15 minutes of my day just trying to look for video editors and screen recorders so when I come across this it's really annoyingLike so many others vertical hold does not work .

2. This makes choosing what to watch a challenge.I give this app about a -[negative] 5 stars.. It literally ONLY recorded sound...no video..was a black screen with the cast to tv image with the sound..no video..useless app...trashy at best...do not waste your time...any and all reviews claoming this app works or is great...all lies made up by company employees to push their shïtty appActually I like this app.

3. And I can't see what I'm recorder ,, Hope you fix it..I never hear the audio of a recording of the android I'm using .why wont it pick up audio from it ? Any ambient noise is picked up but not what I'm trying to record.This app doesn't record my screen.

4. Tried it four times fell out did not even post what it recorded sorry guys it just didn't make the grade.Very freaking cool! Now I can record movies I watch to watch them later and all kinds of other cool stuff.

5. The app does what it says, record the screen.

6. If you are on YouTube and want to record something, the app comes over you tube and stops the playback.

7. Even it doesn't record audio.

8. Like smart tool studio is bad at making screen recorders.

9. But the problems is, when I start to used to screen shot , it going back on your app.

10. You then record your interactions in the app and not what you wanted.

11. Man.Can i ask why this app stops to recording without my permission?? And the worst thing is that this is NOT the only one app who have this problem.

Steps to Troubleshoot & Fix Smart Screen Recorder Issues

1. Fix Smart Screen Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Smart Screen Recorder: Restarting the app will resolve most errors.
  2. Update the Smart Screen Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Smart Screen Recorder" » Open Smart Screen Recorder - Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Screen Recorder » click "UPDATE".
  3. Clear Smart Screen Recorder - Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Screen Recorder servers.
    1. On Android, goto Settings » Apps » Select "Smart Screen Recorder - Pro" » click Storage » click "Clear Cache".
  4. Check Smart Screen Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Smart Screen Recorder might not work.
  5. Uninstall and reinstall Smart Screen Recorder. If nothing else has worked, completely uninstall Smart Screen Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Smart Screen Recorder not working


2. Fix Smart Screen Recorder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Smart Screen Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Smart Screen Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Smart Screen Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

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