Published by LIVE UP CORPORATION on Jul 5, 2024

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Why should I report an Issue with Live Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LIVE UP CORPORATION to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Live Up Customer Insights

1. You can't upload a photo as it won't let you and it won't let you create a clan which I would of thought it was to be an agency owner? When emailing to ask questions about these things you never get a replyThis app is Great !!! it has a lot of potential as more than another social media site im using so far,,, i think this app will absolutely lead the way in the future as a new and exciting way of social media being used across the board...thumbs up!!!this app doesn't have a privacy policy which it should have since it's collecting our personal information.

2. Deleted.Stupid app.. doesn't work, nothing happens, nobody at streams and last but not least... please don't downloadGreat app!! Ive tried many other live streaming apps and this takes the cake BY FAR!! Love the fun of gambling on my gifts to get more coins.

3. Be careful, it's so addicted 🤣 I can't find other app like this, you can make a friends and earn money at the same time!!!!tried to sign up.

4. Wouldn't allow me to sign up kept saying wrong phone numer format.

5. When I finally found the page to add my name, phone, facebook name, age, etc, I was way too concerned about my privacy to continue.

6. Couldn't use this app even though I want to.How are you suppose to become a broadcaster or have an agency on an app that doesn't reply back to your messages.

7. Guess it's good bye to the app or make another account and lose ALL MY CHARM I've accumulated 🤬I really love this app so much!!! I can met people from around the world.

8. Other than that, Ive found my new home lolPayouts are BS!!! I have yet to see even a penny (between two active accounts in over 6 months!!!).

9. Requires a phone number to sign up.

10. I think it's a Scam to get private information through phone permissions.

11. I can't follow a friend even though I uesd her Id number and can see her but want let me follow.

Steps to Troubleshoot & Fix Live Up Issues

1. Fix Live Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Live Up: Restarting the app will resolve most errors.
  2. Update the Live Up App. Here is how:
    1. On Android goto PlayStore » Search for "Live Up" » Open Live Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live Up » click "UPDATE".
  3. Clear Live Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Live Up servers.
    1. On Android, goto Settings » Apps » Select "Live Up" » click Storage » click "Clear Cache".
  4. Check Live Up app permissions. If any of these permissions required to use your device's features are disenabled, Live Up might not work.
  5. Uninstall and reinstall Live Up. If nothing else has worked, completely uninstall Live Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Live Up not working


2. Fix Live Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Live Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Live Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Live Up may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • No longer need it the account

    — by Brittney flagg 2 years ago