Published by Sukhendu Sadhukhan on Jul 30, 2024

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Why should I report an Issue with Scan Guru - Scan to OCR PDF?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sukhendu Sadhukhan to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Scan Guru - Scan to OCR PDF image 1 contact Scan Guru - Scan to OCR PDF image 2

Scan Guru Customer Insights

1. Its very easy to use and quick scan any documents.Scan guru is a very good application for scanning the PDF file and correcting the spelling of text, I have used it and found it worked very easily.An outstanding experience... This app is really cool.

2. Through this tool, users can scan documents directly from Gallery, File Manager, and Camera, it has auto crop sensing mode, and filter mode including Magic Color.this app will be much more better if the amount of languages are increased.

3. Anyone can scan documents and images directly from Gallery.. All the features are very good.When a page contains a table it take it automatically, please give the option to take overall Page.. I may wrong because I have not seen all the options.

4. All the features are smooth and easy to handle.This Indian app mainly focused on the quality, user-friendly, and optimal size under 10 MB.

5. because I faced a problem when using this app as my own language is not included in this app.Nice app with a lot of futures and also easy to use.

6. I recommend for installation of the same.It's the best scan application for all.

7. Scanning is fast and easy.Excellent App.

8. Is it possible to add a new features like google lens in it ? Please try it as a new assignment if possible.

9. One of the best scan app.

10. Yes, find a pdf reader which included with it.

11. Very easy to use.

Steps to Troubleshoot & Fix Scan Guru Issues

1. Fix Scan Guru Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Scan Guru: Restarting the app will resolve most errors.
  2. Update the Scan Guru App. Here is how:
    1. On Android goto PlayStore » Search for "Scan Guru" » Open Scan Guru - Scan to OCR PDF » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scan Guru » click "UPDATE".
  3. Clear Scan Guru - Scan to OCR PDF app cache: Clearing cached data will force your app to retrieve the latest data directly from Scan Guru servers.
    1. On Android, goto Settings » Apps » Select "Scan Guru - Scan to OCR PDF" » click Storage » click "Clear Cache".
  4. Check Scan Guru app permissions. If any of these permissions required to use your device's features are disenabled, Scan Guru might not work.
  5. Uninstall and reinstall Scan Guru. If nothing else has worked, completely uninstall Scan Guru then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Scan Guru not working


2. Fix Scan Guru Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Scan Guru be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Scan Guru not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Scan Guru may not be able to connect to the Internet when running in the background.

Reported Issues