Contact Plant App Customer Service

Why should I report an Issue with Plant App - Plant Identifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ScaleUp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Going to cancel my debit card altogether and ask the bank to reissue me another one!! Make sure to read the reviews BEFORE you get apps.Couldn't identify a single plant correctly.

2. Going to cancel my debit card altogether and ask the bank to reissue me another one!! Make sure to read the reviews BEFORE you get apps.Couldn't identify a single plant correctly.

3. I'd love to purchase it but can't afford it! It's a good app though.I really appreciate the effort to help plant lovers learn more about their plants.

4. I'd love to purchase it but can't afford it! It's a good app though.I really appreciate the effort to help plant lovers learn more about their plants.

5. A few more attempts might compel me to give it a chance, but this was just terrible.Not especially accurate, but it does provide some interesting information about the plants even if it's not the one you took a picture of.

6. A few more attempts might compel me to give it a chance, but this was just terrible.Not especially accurate, but it does provide some interesting information about the plants even if it's not the one you took a picture of.

7. Sick of all these "free" apps that charge you once you install them.The add on fb demonstrated that if you diagnosed a sick plant the app would tell you what to give the plant to make it better.

8. Sick of all these "free" apps that charge you once you install them.The add on fb demonstrated that if you diagnosed a sick plant the app would tell you what to give the plant to make it better.

9. Also very limited, you can identify about 3-4 plants before it locks you out, requiring a premium purchase.Literally useless.

10. Also very limited, you can identify about 3-4 plants before it locks you out, requiring a premium purchase.Literally useless.

11. Once u give your card on a free trial there is no clear way to unsubscribe and cancel before they charge your card.

1. Fix Plant App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Plant App: Restarting the app will resolve most errors.
2. Update the Plant App App. Here is how:
   1. On Android goto PlayStore » Search for "Plant App" » Open Plant App - Plant Identifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plant App » click "UPDATE".
3. Clear Plant App - Plant Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Plant App servers.
   1. On Android, goto Settings » Apps » Select "Plant App - Plant Identifier" » click Storage » click "Clear Cache".
4. Check Plant App app permissions. If any of these permissions required to use your device's features are disenabled, Plant App might not work.
5. Uninstall and reinstall Plant App. If nothing else has worked, completely uninstall Plant App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Plant App not working

2. Fix Plant App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Plant App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Plant App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Plant App may not be able to connect to the Internet when running in the background.