Contact Alexandra Customer Service

Why should I report an Issue with Alexandra - Scary Stories Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sasha Selyakov to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I want to hear English not a different language and so much ads every time I try to fix the voice thingAmazing app to read horror but not so horror stories and it came in a form of chatting, I have to say if you understood everything by just chatting in 2nd episode you have 2000IQWas going well until it completely froze on the second part of the story Appears ok, a little slow in messages but was ok in itself.

2. It's confusing and storyline is goodI loved the storyline if you are looking for any things with a plot wrist that look no further this the best ga,e ever but the only that is when you finish every part to get to the next one you have to watch ads That's fine with me this is the only app so far that qives yarn app quality basically for free Off to the next sequel❤It said in your description that there were no purchases.

3. Unfortunately some of the suspense was lost trying to make sense of some of the texts.Good story, but feels monotonous after a while, as it's only tapping tapping and only tapping.

4. First I thought it was I killed a person as a present you are next but no no no that's even more perfect (not gonna spoil the story.) Ignore the ads or the waiting.

5. The text should be little bigger and visual appeal should make it more interesting.I am in the fifth episode and good God it gets perfect second by second.

6. The tap tap it unnecessary when you could just read the thing hands freeInteresting concept, but it needs either a new editor for English or a better translator.

7. Response: I was not able to finish the story as it stopped loading.

8. The only thing that sucks is ut is sometimes a bit confusing and over Exaggerating, and kind of like those fairly tale things where there is an evil over lord with minions.

9. Otherwise just post it as a short story book.

10. If you want to do text form, it needs choices.

11. The screen went a dark orange and became unresponsiveI couldn't get into it, didnt catch my attention.

1. Fix Alexandra Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alexandra: Restarting the app will resolve most errors.
2. Update the Alexandra App. Here is how:
   1. On Android goto PlayStore » Search for "Alexandra" » Open Alexandra - Scary Stories Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alexandra » click "UPDATE".
3. Clear Alexandra - Scary Stories Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Alexandra servers.
   1. On Android, goto Settings » Apps » Select "Alexandra - Scary Stories Chat" » click Storage » click "Clear Cache".
4. Check Alexandra app permissions. If any of these permissions required to use your device's features are disenabled, Alexandra might not work.
5. Uninstall and reinstall Alexandra. If nothing else has worked, completely uninstall Alexandra then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alexandra not working

2. Fix Alexandra Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alexandra be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alexandra not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alexandra may not be able to connect to the Internet when running in the background.