Published by Sana Edutech on Nov 4, 2023

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sana Edutech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Chemistry (eBook) Customer Insights

1. It will be more good if you users are able to pause the lesson and resume it.Excellent app forever and ever as a science student u don't have to miss this app Thank you very much for the good works.Content is good but some spelling mistakes are there... Useful knowledge for quick revisionIt is a tremindious and fantastic app.

2. I keep having to start from page 1 and finding my place again.Need Search feature so that we can search about anything with thier keyword.. Please add search feature for headlines search or add pages with headlines and their respective page noBest exploration of chemistry .

3. 😍😍😍😘😘🤗🤗🤗🤗🤗it was quite good and easy to understand.l enjoyed reading it because it goes with our schedule of study at 🏘️ so for me is good oneDecently written.

4. I bought the pro version only seeing with disappointment as the app crashes.Lots of typos and it doesn't stay on the last page you were reading when you close the app.

5. This is very useful for the students who took a little bit of interest in chemistry of world and universe.

6. Rife with spelling mistakes.That's nice.

7. 1.) Spelling Mistakes- It's not that much but its bothering me.

8. 2.) Random Crashes- The app crashes sometimes randomly.

9. There two things you need to clarify.

10. Overall it has great ego and the order of the topics is well organized.

11. Light on exposition in some sections.

Steps to Troubleshoot & Fix Chemistry (eBook) Issues

1. Fix Chemistry (eBook) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chemistry (eBook): Restarting the app will resolve most errors.
  2. Update the Chemistry (eBook) App. Here is how:
    1. On Android goto PlayStore » Search for "Chemistry (eBook)" » Open Chemistry (eBook) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chemistry (eBook) » click "UPDATE".
  3. Clear Chemistry (eBook) app cache: Clearing cached data will force your app to retrieve the latest data directly from Chemistry (eBook) servers.
    1. On Android, goto Settings » Apps » Select "Chemistry (eBook)" » click Storage » click "Clear Cache".
  4. Check Chemistry (eBook) app permissions. If any of these permissions required to use your device's features are disenabled, Chemistry (eBook) might not work.
  5. Uninstall and reinstall Chemistry (eBook). If nothing else has worked, completely uninstall Chemistry (eBook) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chemistry (eBook) not working


2. Fix Chemistry (eBook) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chemistry (eBook) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chemistry (eBook) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chemistry (eBook) may not be able to connect to the Internet when running in the background.

Reported Issues