Published by Safe Surfer Ltd on Oct 28, 2024

contact Safe Surfer: Block Porn & Apps Chat with our AI-based Safe Surfer Support
Avatar
Hello! My name is John. Iโ€™m here to help you resolve any issues you may be experiencing. Can you please describe the problem youโ€™re having with Safe Surfer?



characters left:

Why chat with our AI Safe Surfer Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Safe Surfer.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Safe Surfer: Block Porn & Apps image 1   contact Safe Surfer: Block Porn & Apps image 2


What users are saying

1. I've switched to using Purity Browser, which is a browser app that blocks inappropriate sites, and also allows for locking of other apps (such as other browsers).

2. I can't have the app randomly turning off leaving no protectionHi most of the app works well but when i press nudity detector and try to turn it on it asks for my pin.

3. Please take a look and fix it.Auto start doesn't work because provided Private DNS hostname is wrong(?) and connection is not established with servers.App used to function well.

4. While it's inexpensive, the lack of response or fixes have led me to use an alternate solution, and I'd be wary of trusting this app until problems are solved.

5. If these problems don't get resolved I'll have to stop paying the subscription, I've just been holding out hope for these fixes to arrive.

6. I don't have to subscribe to "Safe Surfer" inorder to get access to YouTube comments for a "Clean videos".

7. However, it can be pretty easily disabled via ultra power saving mode, and then enabled again when turned off like nothing happened.

8. Well at the look of things, it seems my problem isn't gonna be solved.๐Ÿ’”It allows me to disconnect the VPN from notification bar.

9. It really does block unwanted sites and I give a thumps up๐Ÿ‘ for that.

10. When set up correctly, it automatically blocks and filters out the majority of inappropriate or adult sites.

11. They fixed it so it can no longer be 'Force Stop.' As a result, the only way to bypass it is to uninstall it.

Steps to Troubleshoot & Fix Safe Surfer Issues

1. Fix Safe Surfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Safe Surfer: Restarting the app will resolve most errors.
  2. Update the Safe Surfer App. Here is how:
    1. On Android goto PlayStore » Search for "Safe Surfer" » Open Safe Surfer: Block Porn & Apps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Safe Surfer » click "UPDATE".
  3. Clear Safe Surfer: Block Porn & Apps app cache: Clearing cached data will force your app to retrieve the latest data directly from Safe Surfer servers.
    1. On Android, goto Settings » Apps » Select "Safe Surfer: Block Porn & Apps" » click Storage » click "Clear Cache".
  4. Check Safe Surfer app permissions. If any of these permissions required to use your device's features are disenabled, Safe Surfer might not work.
  5. Uninstall and reinstall Safe Surfer. If nothing else has worked, completely uninstall Safe Surfer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Safe Surfer not working


2. Fix Safe Surfer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Safe Surfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Safe Surfer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Safe Surfer may not be able to connect to the Internet when running in the background.

Reported Issues

โ€” 2 years ago by Rakib

Bulldog

โ€” 2 years ago by Samarth Rathod

Please delete safe surfer

โ€” 3 years ago by Mohammad Sohail

Unblock site

โ€” 3 years ago by Ekunoit Moses Eyanae

I have forgotten my pin protection am now finding difficult to enter to this app ..can you please help me with my pin

โ€” 3 years ago by Ekunoit Moses Eyanae

When i try not to download porn videos i still get used to eat ..so i need you to delete safesurfer parment from my phone and also not to download or watch xxx videos