Published by SaferKid, Inc. on Aug 29, 2023

Report an issue with Text Monitoring Parental Contr.
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Why should I report an Issue with Text Monitoring Parental Contr?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SaferKid, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Text Monitoring Parental Contr Customer Insights

1. We had it on our youngest daughters phone although our oldest daughter was paying for it so as I asked her to she canceled it under her name and I tried to set it up under my account well it never has allowed us to use it, and I've just now realized we have been billed for the last 3 months totaling about $45.00 for an app that still is asking me to subscribe and authenticate or whatever it is I have screen shot both of these pages.

2. I would recomend with 5 stars if this app would have worked as well once we tried to switch but I didn't think I would be charged either for a service that says it's not activated and says I need to subscribe.This is a really great app to use to monitor your children's devices.

3. Thank you for a great app.I was never able to use this app to see my grand daughters text, because it would not adapt to her IPhone.

4. What sounded like a good app is a waste.great for all the features but down a star because I only get to see what texts my child receives, nothing of what they send.

5. Not good!I'm really pleased being able to see my daughters text messages, and I like the fact that they date back even before I got the SaferKid app.

6. It has allowed me to track what is going on with my son and I love the "superpowers" however since the update I can not use them through the app and have to go to the web site to do it and does not seem to allow me to set a period of time to have apps turned off it is either off or on.

7. I give it 2 stars because when I can get it to work, it's useful for monitoring text conversations but that's a small part of what they claim the app can do and it doesn't even do that very well.

8. I have not been able to complain or to get the $49.99 back when It would work on her phone.

9. And I hate to make negative reviews but I cannot afford to pay for a service that is not working and seems to be won't work.

10. It crashes consistently and takes a long time for new information like the websites that my son has been using and his texts to come up.

11. As well as I still cannot get it to work on my daughters phone even after uninstalling and reinstalling.

Steps to Troubleshoot & Fix Text Monitoring Parental Contr Issues

1. Fix Text Monitoring Parental Contr Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Text Monitoring Parental Contr: Restarting the app will resolve most errors.
  2. Update the Text Monitoring Parental Contr App. Here is how:
    1. On Android goto PlayStore » Search for "Text Monitoring Parental Contr" » Open Text Monitoring Parental Contr » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Text Monitoring Parental Contr » click "UPDATE".
  3. Clear Text Monitoring Parental Contr app cache: Clearing cached data will force your app to retrieve the latest data directly from Text Monitoring Parental Contr servers.
    1. On Android, goto Settings » Apps » Select "Text Monitoring Parental Contr" » click Storage » click "Clear Cache".
  4. Check Text Monitoring Parental Contr app permissions. If any of these permissions required to use your device's features are disenabled, Text Monitoring Parental Contr might not work.
  5. Uninstall and reinstall Text Monitoring Parental Contr. If nothing else has worked, completely uninstall Text Monitoring Parental Contr then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Text Monitoring Parental Contr not working


2. Fix Text Monitoring Parental Contr Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Text Monitoring Parental Contr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Text Monitoring Parental Contr not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Text Monitoring Parental Contr may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I cannot finish adding my son’s iPhone as a device because I cannot find where to delete the profile that you instructed to do for the app to load correctly. You say it is under General and Profiles, but my phone does not have that link under the General Settings. I have already paid the $200 and cannot find a customer service number anywhere. Please help. Thank you!

    — by Leigh Ward 3 years ago