Published by SafeInCloud on Dec 3, 2024

contact Passwords — Safe-In-Cloud Chat with our AI-based Passwords Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Passwords?



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Why chat with our AI Passwords Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Passwords.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I'm just hoping it can get better.This is a really good and budget friendly password manager but, I would suggest adding a feature that allows the user to add multiple passwords to their watch at a time instead of adding each individual password.

2. I would strongly recommend this app to anyone struggling to manage dozens or hundreds of usernames / passwords.This is the best Android password manager because it works well with autofill and is very light on system resources.

3. Not to mention the aggravation when I miss a password and have to go back through them multiple times.I've been using this password manager for over 10 years and it never fails in addition to that the owner Andrey is very quick to solve any issue you may get.

4. One of the best features is the paid version is only around $7 to automatically sync all your passwords with all your devices and that is done through the cloud storage of your choice.

5. Would be good to have a better entry to the password generator without having to create a card.

6. This app was great at one point, but there are better options.I set up Safe-inCloud on Windows without a problem and set up cloud storage on Dropbox.

7. Great App!! Been using it for years, and love how it syncs between all our phones and computers.

8. However when setting up the app on my Android phone, it asks for the payment for the Pro version before even syncing my database on Dropbox.

9. 2 stars until they fix this.There are an amazing number of password manager apps out there.

10. You can download the program on a windows PC for free and sync your phone with it.

11. I have my encrypted passwords on Dropbox but you have other choices as well.

Steps to Troubleshoot & Fix Passwords Issues

1. Fix Passwords Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Passwords: Restarting the app will resolve most errors.
  2. Update the Passwords App. Here is how:
    1. On Android goto PlayStore » Search for "Passwords" » Open Passwords — Safe-In-Cloud » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passwords » click "UPDATE".
  3. Clear Passwords — Safe-In-Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Passwords servers.
    1. On Android, goto Settings » Apps » Select "Passwords — Safe-In-Cloud" » click Storage » click "Clear Cache".
  4. Check Passwords app permissions. If any of these permissions required to use your device's features are disenabled, Passwords might not work.
  5. Uninstall and reinstall Passwords. If nothing else has worked, completely uninstall Passwords then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Passwords not working


2. Fix Passwords Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Passwords be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Passwords not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Passwords may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Simon Besenbäck

Hello, please delete all my account data. I request this deletion under the law of GDPR. There is a Penalty of non-compliance of 4% of annual turnover under GDPR. Kind regards Simon Besenbäck

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