Contact Sandbox Parent App Customer Service

Why should I report an Issue with Sandbox Parent App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sandbox Software Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can't scroll up on the news feed without the page resetting, there's constant network issues, notifications don't come through for days at a time, messages can't be accessed which is pretty major.. devs need to get off their asses and make this thing actually work at least half the time.

2. We get the notifications, classroom news, daily newsletter, etc., but the newsfeed only shows older posts with an error message on top.

3. Also, the newsfeed pictures keep getting mixed into the text, it's been a known ln problem for over a year (read the reviews).

4. How do you expect an app based on push notifications to work when it signs out every few hours? You can only scroll down on the newsfeed, not up.

5. But I rely more on the email notifications so I don't have to open the app as much because of all the trouble loading.Having trouble seeing the news feed recently.

6. Closing and reopening the app lands on 'children's section, and 'newsfeed' isn't listed on the menu! Where did newsfeed go? Where is the newsletter I got the notification for?The app is never signed in when I open it.

7. About half of the time I don't notifications (pics as to what my child is doing), and more recently, the notification bar has all together disappeared 🙄😡.

8. As most commenters mentioned, newsfeed is a bit of a chore as it is hard to scroll back up.

9. It gets a star because I think I get email notifications reliably, though I wouldn't know if I missed some.The idea of the app is amazing.

10. Keep getting loading errors 🙃The developers break features and make it non functional more than anything.

11. But the App itself has a lot of issues loading the newsfeed and daily report.

1. Fix Sandbox Parent App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sandbox Parent App: Restarting the app will resolve most errors.
2. Update the Sandbox Parent App App. Here is how:
   1. On Android goto PlayStore » Search for "Sandbox Parent App" » Open Sandbox Parent App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sandbox Parent App » click "UPDATE".
3. Clear Sandbox Parent App app cache: Clearing cached data will force your app to retrieve the latest data directly from Sandbox Parent App servers.
   1. On Android, goto Settings » Apps » Select "Sandbox Parent App" » click Storage » click "Clear Cache".
4. Check Sandbox Parent App app permissions. If any of these permissions required to use your device's features are disenabled, Sandbox Parent App might not work.
5. Uninstall and reinstall Sandbox Parent App. If nothing else has worked, completely uninstall Sandbox Parent App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sandbox Parent App not working

2. Fix Sandbox Parent App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sandbox Parent App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sandbox Parent App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sandbox Parent App may not be able to connect to the Internet when running in the background.