Published by RS Mobile Group on Dec 19, 2024

Report an issue with RS File Manager File Explorer.
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Why should I report an Issue with RS File Manager File Explorer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RS Mobile Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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RS File Manager File Explorer Customer Insights

1. So, until that changes, I have no basis, for changing my rating.I downloaded this app because my previous file manager stopped working or even updating because of the Google fix to Android Data file, and I could not access saves from many APK apps.

2. After it done checking license, you good to go and able to use apps in offlineAbsolutely stellar, worth the small subscription if you can afford it! If not, the ads are well placed and not too intrusive, honestly still worth it - pretty much a painless, hassle-free app overall, full featured & powerful.

3. Please go back to the way it was or at least make it so I don't have to put in a username and password everytime I access a new folder on a server that I have just accessed, especially if it the server doesn't require one.I'm not paying a yearly subscription, for a file manager.

4. For example, I wanted to search files start with flower with file extension .tiff. ThanksIt used to be good.

5. There are better (free version) and less intrusive file manager apps with less ads.I lifetime premium user.

6. If you delete a folder, it deletes the contents of folders with a similar name, doesn't send to the recycle bin, and as far as I can tell, the files are irretrievable.

7. I usually use this app for messing around with audio files so I have a simple way to store and check on them, but as of this morning both my video and audio files say that they're either empty or cannot be detected.

8. Turn out some bug in apps unable verify license during offline make it redirect to PlayStore.

9. If not have it, the apps will redirect to PlayStore Edit: I able to fix it.

10. It's so annoying that it doesn't save and reopen your previous open tabs when is spp restarted.

11. Open tabs should show folder name or at least number it so you easily distinguish them easily.

Steps to Troubleshoot & Fix RS File Manager File Explorer Issues

1. Fix RS File Manager File Explorer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RS File Manager File Explorer: Restarting the app will resolve most errors.
  2. Update the RS File Manager File Explorer App. Here is how:
    1. On Android goto PlayStore » Search for "RS File Manager File Explorer" » Open RS File Manager File Explorer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RS File Manager File Explorer » click "UPDATE".
  3. Clear RS File Manager File Explorer app cache: Clearing cached data will force your app to retrieve the latest data directly from RS File Manager File Explorer servers.
    1. On Android, goto Settings » Apps » Select "RS File Manager File Explorer" » click Storage » click "Clear Cache".
  4. Check RS File Manager File Explorer app permissions. If any of these permissions required to use your device's features are disenabled, RS File Manager File Explorer might not work.
  5. Uninstall and reinstall RS File Manager File Explorer. If nothing else has worked, completely uninstall RS File Manager File Explorer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RS File Manager File Explorer not working


2. Fix RS File Manager File Explorer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RS File Manager File Explorer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RS File Manager File Explorer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RS File Manager File Explorer may not be able to connect to the Internet when running in the background.

Reported Issues