Contact RoxiVPN Customer Service

Why should I report an Issue with RoxiVPN: Fast & Secure VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RoxiVPN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I signed up for a free trial followed by a week of service for $7.99, but for some reason I can't cancel my subscription..? There is no cancellation option where it usually would be in the Play Store.Well, the Speed of VPN it's freaking Cool ! I love the Experience while I use The RoxiVPN! this should be the number 1 app but... Pls low of the price as you can cause, in my country it was 33.50¥/week, I use this app for more best gaming Experience, but It's was too expensive for me, If you guys can't low the Price, Try to put 5 weeks pls :)Have to pay extra for another device.

2. Nope I'm taking my money elsewhereIf you think you know the worst VPN app.. you might be wrong because this one is the worst! Very expensive for slower than free apps speed.This app working as much as i want.. Its better than vpn apps i used before.. This is the best one!You can't use it for free you have to pay for everything and it's alotIt start free vpn 3days only.

3. So it not free lah$7.99 USD a week after the 3 day trial? No thanks.Should've told it's not freeСпасибо разработчикам, все чётко! Находясь за рубежом пользуюсь своими любимыми сайтами без ограничений.

4. Also I have to sign in whenever I open the app on my iPad and it keeps forgetting I've paid a subscription untill I reinstall.

5. Please that's just greedy.

1. Fix RoxiVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RoxiVPN: Restarting the app will resolve most errors.
2. Update the RoxiVPN App. Here is how:
   1. On Android goto PlayStore » Search for "RoxiVPN" » Open RoxiVPN: Fast & Secure VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RoxiVPN » click "UPDATE".
3. Clear RoxiVPN: Fast & Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from RoxiVPN servers.
   1. On Android, goto Settings » Apps » Select "RoxiVPN: Fast & Secure VPN" » click Storage » click "Clear Cache".
4. Check RoxiVPN app permissions. If any of these permissions required to use your device's features are disenabled, RoxiVPN might not work.
5. Uninstall and reinstall RoxiVPN. If nothing else has worked, completely uninstall RoxiVPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RoxiVPN not working

2. Fix RoxiVPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RoxiVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RoxiVPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RoxiVPN may not be able to connect to the Internet when running in the background.