Contact Roomle 3D & AR room planner Customer Service

Why should I report an Issue with Roomle 3D & AR room planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Roomle GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Youre app did not download!if i want to use AR mode it sais my phone is not supported (huawai p30) and if i try to generate a plan on the homepage it redirects me to the app, where it sais the app doesnt support this option yet, i should try it on the homepage.. so i cant do more with the app that what i can do with a random furniture magazine..Why bother forcing us to use the app when you can't even do anything with it? I understand not having as much function as the web app, but it doesn't even have the most basic functionality such as viewing the room's measurements or size.The web app is amazing! The android App lacks ability to Edit which is a same.

2. update: love the new changes so far!100% BUGGED App keeps crashing which forces you to restart your project .When setting a wall length the app refuses to implement it and it stays in its original form, which means you have to be able to draw precisely or you wont be able to change it anymore.

3. The model should be able to stay in the same position, and we could move around and take a look at it from different angles.It's not even possible to make the walls in the length you want.

4. When adding items in the plan, they go in super random places, making you really look for them afterYou could extend the SLAM technology of the wikitude sdk and build it.

5. The drawing function is very lackluster, when drawing a wall it will often start drawing 2 walls at diagonals.

6. I'd also like to have a feature that allows you to make a second floor or partial second floor and to adjust ceiling heights.

7. When you click delete on a mistakenly drawn wall it ends up deleting the wall it is connected to.

8. No way to copy a complete layout to draw a second floor either.

9. Deleted that and cache data and still cant download app.

10. First of all, I LOVE the website! And I really like the idea of this app, but more than half of the furniture did not load in at all, even after waiting.

11. Mostly it's your walls that don't move the way you'd want them too.

1. Fix Roomle 3D & AR room planner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Roomle 3D & AR room planner: Restarting the app will resolve most errors.
2. Update the Roomle 3D & AR room planner App. Here is how:
   1. On Android goto PlayStore » Search for "Roomle 3D & AR room planner" » Open Roomle 3D & AR room planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Roomle 3D & AR room planner » click "UPDATE".
3. Clear Roomle 3D & AR room planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Roomle 3D & AR room planner servers.
   1. On Android, goto Settings » Apps » Select "Roomle 3D & AR room planner" » click Storage » click "Clear Cache".
4. Check Roomle 3D & AR room planner app permissions. If any of these permissions required to use your device's features are disenabled, Roomle 3D & AR room planner might not work.
5. Uninstall and reinstall Roomle 3D & AR room planner. If nothing else has worked, completely uninstall Roomle 3D & AR room planner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Roomle 3D & AR room planner not working

2. Fix Roomle 3D & AR room planner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Roomle 3D & AR room planner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Roomle 3D & AR room planner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Roomle 3D & AR room planner may not be able to connect to the Internet when running in the background.