Contact TooFar Media Customer Service

Why should I report an Issue with TooFar Media?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rich Shapero to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this is supposed to be immersive or rather inclusive, than the art should go with the story.What I had hoped would be (as advertised) an immersive world of engaging stories turned out to be a poorly coordinated blend of banal new age music, uninteresting abstract images, and a series of amateur and mediocre short stories.

2. Music could be integrated into the story better, and while lyrically I appreciated some of the songs, they just weren't my cup of tea soundwise.Not Immersive in 2022 Standards.. defined as a three dimensional image that surrounds the viewer.

3. To make matters worse, actually trying to "immerse" oneself in these stories (combining the art & music with the reading) is next to impossible, since the controls to browse through the pages are awkward and clumsy, and often useless if the app becomes stalled.

4. Getting back to the story wasn't helpful, because I had no way of marking the page from which I could resume reading.I read Rin, Tongue, and Dorner.

5. TerribleThe idea of this app is great, the music and artwork are great, but the books are some of the worst I've ever read.

6. Overall, I liked this and will be reading some of the other books on the app.Interesting concept, and the story I started Animus appeared to be well edited.

7. This is supposed to be immersive, I am going to presume that the "immersive" part has nothing to do with the music or the art work.

8. In 2022 things should be opening as reader goes along, music starting on its own, a map said to be exploratory is a black and white image that goes no deeper and I could go on and on.

9. These books and this app are not worth anyone's time.Listening to the music while reading was very unique.

10. The text for the books, no matter what font size you use, cuts off the end of every line, missing up to 2 words per line.

11. I'm not sure how the artwork is supposed to work in the one book I started reading.

1. Fix TooFar Media Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TooFar Media: Restarting the app will resolve most errors.
2. Update the TooFar Media App. Here is how:
   1. On Android goto PlayStore » Search for "TooFar Media" » Open TooFar Media » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TooFar Media » click "UPDATE".
3. Clear TooFar Media app cache: Clearing cached data will force your app to retrieve the latest data directly from TooFar Media servers.
   1. On Android, goto Settings » Apps » Select "TooFar Media" » click Storage » click "Clear Cache".
4. Check TooFar Media app permissions. If any of these permissions required to use your device's features are disenabled, TooFar Media might not work.
5. Uninstall and reinstall TooFar Media. If nothing else has worked, completely uninstall TooFar Media then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TooFar Media not working

2. Fix TooFar Media Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TooFar Media be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TooFar Media not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TooFar Media may not be able to connect to the Internet when running in the background.