Contact TV Remote Control Customer Service

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1. Loving this remote on my phone, the only thing it's missing is, can't control the volume.Going to reply to this by telling me i can use it free with adds.

2. It's free tho.. did I mention that?This was the best roku remote app before they did an update, now you have to restart the app everytime you use it.

3. 0 stars if it would let me! Hey roku... try making a TV that can be operated from an app when the remote is lost.

4. Great app.Terrible. Spend more time being forced to watch the same ad over and over then actually using the remote.

5. In the end I Borrowed my neighbors Roku remote just to simply set the wifi up.

6. Ridiculous and greedy.I lost my remote and had this app open and was using it on less than 10 minutes.

7. Not friendly to the user at all - it's clear these guys are about one thing only - what's best for Roku.Whenever we can't find our remotes this is a lifesaver.

8. A thirty second ad before you can push pause??? Can't even adjust the volume without paying them a subscription.

9. Volume control is secretly a start new ad button, doesnt control volume at all.Very annoying.

10. Cant use the power or volume on the app without pay for your premium.

11. Only issue I can't use power or volume without upgrading.

1. Fix TV Remote Control Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TV Remote Control: Restarting the app will resolve most errors.
2. Update the TV Remote Control App. Here is how:
   1. On Android goto PlayStore » Search for "TV Remote Control" » Open TV Remote Control for Roku » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TV Remote Control » click "UPDATE".
3. Clear TV Remote Control for Roku app cache: Clearing cached data will force your app to retrieve the latest data directly from TV Remote Control servers.
   1. On Android, goto Settings » Apps » Select "TV Remote Control for Roku" » click Storage » click "Clear Cache".
4. Check TV Remote Control app permissions. If any of these permissions required to use your device's features are disenabled, TV Remote Control might not work.
5. Uninstall and reinstall TV Remote Control. If nothing else has worked, completely uninstall TV Remote Control then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TV Remote Control not working

2. Fix TV Remote Control Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TV Remote Control be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TV Remote Control not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TV Remote Control may not be able to connect to the Internet when running in the background.