Contact RedAlert Customer Service

Why should I report an Issue with RedAlert - צבע אדום?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elad‌‌ Nava to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. RedAlert was developed by volunteers to provide real-time emergency alerts for Israeli citizens.

2. The app relays real-time safety alerts published by the Home Front Command (Pikud Haoref). 1.

3. This application was developed by volunteers and is not owned or operated by the military, country or Home Front Command. 2.

4. Location-based Alerts require enabling a foreground service which updates your location in the background, even when you don't use the app. 5.

5. In case of unstable connectivity, the application will not be able to receive rocket alerts. 3. 4.

6. The application is not a replacement for the official rocket alert systems, use it only as a supplement.

7. There is an optional remote messaging foreground service which improves alert delivery in real time when the app is in the background. 6. 7. 8.

1. Though for some reason it stopped alerting for the last 8 hours - I reinstalled the app a few times and changed the settings but nothing worked.Much better than other red alert apps, because you can control the sound! Thank you! I would like a map of all the rocket locations, not just individual locations.

2. Has been great up u til now UPDATE! Thank you for replying and getting it back up and running!An error that said it cannot set push notifications and all settings are grayed out.

3. Will install again when volume controll will be addedApp is downloaded but stuck on "signing up for push notifications".

4. Even when i lowered every volume i have (ring tone, media, clock, notification) the app is overidin it and alarm the maximum volume possible.

5. Would be nice to see real time sirens in other parts of the country (without notification, just upon opening the app)Thank you for this app.

6. From my vast experience gained using this app for the past 7 days, I can say that the user interface and the app in general is the best of it's kind so far and it has worked flawlessly ever since.

7. Update: July 2019 now I am told that this app is operational again!Owner said we can choose volume level.

8. Please fix, this is driving me bananas.For the past 4 hours there have been no new updates! Can't get it to work.

9. Upgradee to 5 star Well, good app but deleted due to lack of volume controll.

10. After downloading the app, I followed the setup instructions carefully and patiently and got it to work with ease.

11. Then all of a sudden today it won't sign me in at all and it says to check my internet but my internet is great.

1. Fix RedAlert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RedAlert: Restarting the app will resolve most errors.
2. Update the RedAlert App. Here is how:
   1. On Android goto PlayStore » Search for "RedAlert" » Open RedAlert - צבע אדום » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RedAlert » click "UPDATE".
3. Clear RedAlert - צבע אדום app cache: Clearing cached data will force your app to retrieve the latest data directly from RedAlert servers.
   1. On Android, goto Settings » Apps » Select "RedAlert - צבע אדום" » click Storage » click "Clear Cache".
4. Check RedAlert app permissions. If any of these permissions required to use your device's features are disenabled, RedAlert might not work.
5. Uninstall and reinstall RedAlert. If nothing else has worked, completely uninstall RedAlert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RedAlert not working

2. Fix RedAlert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RedAlert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RedAlert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RedAlert may not be able to connect to the Internet when running in the background.