Published by Reckitt Benckiser Group plc on Nov 8, 2024

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Why should I report an Issue with Enfamil: Baby Rewards Tracker®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Reckitt Benckiser Group plc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Enfamil: Baby Rewards Tracker® image 1 contact Enfamil: Baby Rewards Tracker® image 2

About Enfamil: Baby Rewards Tracker®

1. Find answers to questions on topics including pregnancy nutrition, baby milestones & development, baby nutrition, food allergies and much more. 5) Browse and research all Enfamil products and instantly access the Enfamil Shop for purchase. 6) Capture photos of your bump and your baby's most precious moments and overlay digital #BellyBadges to remember special milestones.

2. Activate and redeem Enfamil Coupons in-store or online directly from the app and track how much you've saved so far. 4) Access hundreds of articles and videos from experts to help guide you through each stage of your motherhood journey, from pregnancy through toddler development.

3. This Enfamil Rewards app is here to answer questions throughout your pregnancy and provide support during every moment of your baby's amazing development, with week by week curated content to help guide you.

4. This is also the perfect place to celebrate yours and baby's milestones, and find personalized articles and videos filled with baby tips based on your due date or little one's birthday. 1) Browse your weekly curated content and bookmark articles on the Home Screen for easy reference.

5. Quickly access topics relevant to each stage of your pregnancy and baby's development and access your profile to personalize your app experience. 2) Track your baby's development and health with the Pumping Tracker and Feeding Tracker.

6. And we're looking out for your wallet, providing you with in-store and online coupons for Enfamil baby formula that can be activated and redeemed right in the app.

7. Keep track of how much milk you pump and record how much and how often your baby feeds, whether it's breastfeeding, bottled breast milk, or bottled formula. 3) Be the first to know about upcoming offers on baby formula.

8. Create a time-lapse video of your growing bump and baby to create a visual timeline of your journey with your little one and share with family and friends.

Enfamil Customer Insights

1. The camera function to upload receipts never work so it makes it difficult to earn rewards.Easy to navigate, great incentives to use the app and all the tools! Great rewards program but also really educational!Something is always wrong.

2. A year of saving up points from formula and it got me nothing but wasted time and they get personal info to sell from the app.Enfamil turns down the majority of receipts so you don't get reward points.

3. I have been uploading my receipts and at the end they no longer want to give me points for my purchases and they did not even give me the cash back rebate of $25.

4. If you are lucky enough to have enough reward points for a rebate Enfamil requires you purchase MORE Enfamil before they will honor the rebate.

5. Makes absolutely no sense to me.I don't usually have time to upload my receipt as soon as I purchase.

6. I am never able to upload receipts for rewards.

7. Improve it, and I will change my rating.SCAM. I tried to redeem 2 $25 via paypal with points.

8. Points are missing and no rewards.

9. This is a joke for someone who wants to save money in one way or another, since the products are very expensive.The app is just as horrible as the website.

10. Half the time I open the app and it doesn't work at all.

11. Never lets you add your pictures for the rebates or rewards and if it does, it's because you had to try a million different ways to do so.

Steps to Troubleshoot & Fix Enfamil Issues

1. Fix Enfamil Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Enfamil: Restarting the app will resolve most errors.
  2. Update the Enfamil App. Here is how:
    1. On Android goto PlayStore » Search for "Enfamil" » Open Enfamil: Baby Rewards Tracker® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Enfamil » click "UPDATE".
  3. Clear Enfamil: Baby Rewards Tracker® app cache: Clearing cached data will force your app to retrieve the latest data directly from Enfamil servers.
    1. On Android, goto Settings » Apps » Select "Enfamil: Baby Rewards Tracker®" » click Storage » click "Clear Cache".
  4. Check Enfamil app permissions. If any of these permissions required to use your device's features are disenabled, Enfamil might not work.
  5. Uninstall and reinstall Enfamil. If nothing else has worked, completely uninstall Enfamil then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Enfamil not working


2. Fix Enfamil Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Enfamil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Enfamil not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Enfamil may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi I want my account deleted and I no longer want to receive samples

    — by Liliana Redman 3 years ago