Published by Raz Games on Aug 29, 2023

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Why should I report an Issue with Zoo Time for Kids?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Raz Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Zoo Time Customer Insights

1. Children play this game and enjoy this game.Zoo time for kids is an awesome and amazing app and I always keep in my phone and this app has amazing and different features.We Will continue updating this game adding new animals and enclosures.

2. Feel free to give me your feedback on what you would like in the game.Zoo Time for Kids is very best game.Feed the monkeys bananas, shake the trees to see if birds come out, touch the sky for a rainbow + much more in this fun zoo animal.Zoo Time for Kids is very glorious and fabulous game with wonderful new graphics.

3. Very interesting and amazing game.Most objects on the screen are interactive and play animations and sound on touch.My kids love to play this zoo time game.

4. Zoo Time for Kids is aimed for children from 2 years old and up! Even parents will love getting involved with their kids playing this game.Zoo time for kids is an amazing and excellent game for kids.

5. Very interesting and amazing game.Zoo Time for Kids is very fantastic and superb game with wonderful new graphics.

6. Its good to improve there learning skills and they learn animals name.Zoo time for kids is one of the best young kids game.

7. I really enjoy this game.

8. It has lots of fun and entertainment.

9. It has lots of fun and entertainment.

Steps to Troubleshoot & Fix Zoo Time Issues

1. Fix Zoo Time Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zoo Time: Restarting the app will resolve most errors.
  2. Update the Zoo Time App. Here is how:
    1. On Android goto PlayStore » Search for "Zoo Time" » Open Zoo Time for Kids » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zoo Time » click "UPDATE".
  3. Clear Zoo Time for Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Zoo Time servers.
    1. On Android, goto Settings » Apps » Select "Zoo Time for Kids" » click Storage » click "Clear Cache".
  4. Check Zoo Time app permissions. If any of these permissions required to use your device's features are disenabled, Zoo Time might not work.
  5. Uninstall and reinstall Zoo Time. If nothing else has worked, completely uninstall Zoo Time then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zoo Time not working


2. Fix Zoo Time Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zoo Time be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zoo Time not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zoo Time may not be able to connect to the Internet when running in the background.

Reported Issues