Contact Trip to the zoo Customer Service

Why should I report an Issue with Trip to the zoo for kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kids Games Projects to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A kid definitely cannot play this without adult help/supervision.Vow... Ultimate... Kids will really love it.. one small concern if any hint or identification mark is there still it's easy for kids to go lonely to finish the game...I think it is really easy and fun but the monkey one was a little hard and I would recommend for kids over all it's pretty good 👍my 4 year old grandson really enjoys this app.

2. He gets a real sense of accoomplishment when he completes each task.I love how it keeps kids glued to the screen, I also like how it has interactive stuff.My grandkids really enjoyed this game.

3. It was a challenge for them but once they knew what to do they loved it.My kids love it ! they have to listen to the instructions and follow.

4. Very rudimentary game that was hard for my preschooler to navigate.

5. My kids could spend hours on it.

6. They use me for child labor to build enclosures and feed the animals.

7. Sometimes ads pop up in front of other ads so you can't see the screen.

8. i highly recommend it.My parents have abandoned me at the zoo.

9. I didn't even know how to do some of the little challenges, which got frustrating.

10. Im about eight years old.

11. I was there from open to close w/o any supervision and was sent home w/o a check.... this game is awesome?OMG How I use to love this game when I was younger.. :) I would really advise you to download this for your children!It is sometimes hard to get the game to respond correctly to the prper input.

1. Fix Trip to the zoo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Trip to the zoo: Restarting the app will resolve most errors.
2. Update the Trip to the zoo App. Here is how:
   1. On Android goto PlayStore » Search for "Trip to the zoo" » Open Trip to the zoo for kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Trip to the zoo » click "UPDATE".
3. Clear Trip to the zoo for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Trip to the zoo servers.
   1. On Android, goto Settings » Apps » Select "Trip to the zoo for kids" » click Storage » click "Clear Cache".
4. Check Trip to the zoo app permissions. If any of these permissions required to use your device's features are disenabled, Trip to the zoo might not work.
5. Uninstall and reinstall Trip to the zoo. If nothing else has worked, completely uninstall Trip to the zoo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Trip to the zoo not working

2. Fix Trip to the zoo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Trip to the zoo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Trip to the zoo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Trip to the zoo may not be able to connect to the Internet when running in the background.