Contact Ba Customer Service

Why chat with our AI Ba Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Ba.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Though nothing holds his interest for too long, being a two year old childkeys will often keep playing even when my toddler lets go which results in an endless note.Application for toddlers with adds.

2. NOT a young child's app! Ads pop up (intentionally) so often that my child couldn't even play for more than a few seconds at a time without opening some sort of spam and the app owners getting kick backs for it.

3. Also, keys STILL Get "stuck" playing notes when they aren't being touched.

4. Feels more like a scam than a child's educational tool.

5. A complaint from last year that still hasn't been fixed.

6. Uninstalling immediately.Entertains the boy for a while.

7. They don't care.

1. Fix Ba Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ba: Restarting the app will resolve most errors.
2. Update the Ba App. Here is how:
   1. On Android goto PlayStore » Search for "Ba" » Open Baby Zoo Piano with Music for Toddlers and Kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ba » click "UPDATE".
3. Clear Baby Zoo Piano with Music for Toddlers and Kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Ba servers.
   1. On Android, goto Settings » Apps » Select "Baby Zoo Piano with Music for Toddlers and Kids" » click Storage » click "Clear Cache".
4. Check Ba app permissions. If any of these permissions required to use your device's features are disenabled, Ba might not work.
5. Uninstall and reinstall Ba. If nothing else has worked, completely uninstall Ba then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ba not working

2. Fix Ba Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ba be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ba not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ba may not be able to connect to the Internet when running in the background.