Contact WBTV | On Your Side Customer Service

Why chat with our AI WBTV | On Your Side Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of WBTV | On Your Side.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Please make sharing direct links to your stories available so we can share your content easier!This was the only Charlotte news app I had left on my phone.

2. Do better!The content is a great source for local news! The 3-star rating is due to the fact that if you share a story through their link, it defaults to the homepage.

3. I guess it's ok anyway, all the news is, is death and destruction stories.Forced to watch 6 minutes of commercials before I can view.

4. Take my advice, skip this app .Although I no longer watch local news, WBTV is my channel of choice to follow to keep up with local and national news.

5. The ads on the page are presented in the list and look identical to the icons for actual news articles, which is cheesy and feels deceptive.

6. I'm using my Pixel 3 XL so it could be the phone that it doesn't do that on YouTubeThis latest update is the PITS!! Everything is slow and takes forever to load.

7. I get a breaking news alert that opens to a blank screen.

8. Trying to silence them takes you to a page that looks like it'll give your phone a virus.Terrible, your old app was very good this one is terrible.

9. Now I have no news apps on my phone from Charlotte.

10. Now WBTV has done the same with their app, too many advertisements, very old news keeps posting.

11. Most of the time, I can't view an article for more than a few seconds without it crashing to just a white screen.

1. Fix WBTV | On Your Side Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WBTV | On Your Side: Restarting the app will resolve most errors.
2. Update the WBTV | On Your Side App. Here is how:
   1. On Android goto PlayStore » Search for "WBTV | On Your Side" » Open WBTV | On Your Side » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WBTV | On Your Side » click "UPDATE".
3. Clear WBTV | On Your Side app cache: Clearing cached data will force your app to retrieve the latest data directly from WBTV | On Your Side servers.
   1. On Android, goto Settings » Apps » Select "WBTV | On Your Side" » click Storage » click "Clear Cache".
4. Check WBTV | On Your Side app permissions. If any of these permissions required to use your device's features are disenabled, WBTV | On Your Side might not work.
5. Uninstall and reinstall WBTV | On Your Side. If nothing else has worked, completely uninstall WBTV | On Your Side then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WBTV | On Your Side not working

2. Fix WBTV | On Your Side Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WBTV | On Your Side be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WBTV | On Your Side not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WBTV | On Your Side may not be able to connect to the Internet when running in the background.