Contact WBTV | On Your Side Customer Service

Why should I report an Issue with WBTV | On Your Side?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Raycom Media, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When news and weather breaks the WBTV news app is your “all access pass” to the latest stories. - Real-time breaking news alerts so you can follow stories as they happen. - Side menu tray navigation for quick access to the news you need. - Live Streaming support on 4. - Universal app for phone and tablet devices (tablets include multi-pane reading).

2. WBTV 3 Local News delivers the latest news, sports, interactive weather radar and video directly to your mobile device.

3. We will provide location information and information about your use of the app to our advertising partners in order to customize the ads displayed in this app and other apps you use.

4. CBS affiliate also serving Mecklenburg County, Ballantyne, Dilworth, Elizabeth, Lake Norman and Myers Park.

5. Stay connected no matter where you go with comprehensive coverage for Charlotte and Central North Carolina.

6. This app requests location to help customize content for you.

7. Please review our privacy policy for more details and for your choices.

1. Please make sharing direct links to your stories available so we can share your content easier!This was the only Charlotte news app I had left on my phone.

2. Do better!The content is a great source for local news! The 3-star rating is due to the fact that if you share a story through their link, it defaults to the homepage.

3. I guess it's ok anyway, all the news is, is death and destruction stories.Forced to watch 6 minutes of commercials before I can view.

4. Take my advice, skip this app .Although I no longer watch local news, WBTV is my channel of choice to follow to keep up with local and national news.

5. The ads on the page are presented in the list and look identical to the icons for actual news articles, which is cheesy and feels deceptive.

6. I'm using my Pixel 3 XL so it could be the phone that it doesn't do that on YouTubeThis latest update is the PITS!! Everything is slow and takes forever to load.

7. I get a breaking news alert that opens to a blank screen.

8. Trying to silence them takes you to a page that looks like it'll give your phone a virus.Terrible, your old app was very good this one is terrible.

9. Now I have no news apps on my phone from Charlotte.

10. Now WBTV has done the same with their app, too many advertisements, very old news keeps posting.

11. Most of the time, I can't view an article for more than a few seconds without it crashing to just a white screen.

1. Fix WBTV | On Your Side Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WBTV | On Your Side: Restarting the app will resolve most errors.
2. Update the WBTV | On Your Side App. Here is how:
   1. On Android goto PlayStore » Search for "WBTV | On Your Side" » Open WBTV | On Your Side » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WBTV | On Your Side » click "UPDATE".
3. Clear WBTV | On Your Side app cache: Clearing cached data will force your app to retrieve the latest data directly from WBTV | On Your Side servers.
   1. On Android, goto Settings » Apps » Select "WBTV | On Your Side" » click Storage » click "Clear Cache".
4. Check WBTV | On Your Side app permissions. If any of these permissions required to use your device's features are disenabled, WBTV | On Your Side might not work.
5. Uninstall and reinstall WBTV | On Your Side. If nothing else has worked, completely uninstall WBTV | On Your Side then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WBTV | On Your Side not working

2. Fix WBTV | On Your Side Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WBTV | On Your Side be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WBTV | On Your Side not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WBTV | On Your Side may not be able to connect to the Internet when running in the background.