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1. Also, I can't filter some of the "breaking news alerts"...so shots fired on Capitol Hill has the same urgency as Watch tonight at 10 as we break down this weekend's weather...or Coach O holds news conference on new football helmets! You get the picture...The app regularly goes to a blank white screen on Android after the update.

2. Not only that, half the time when I open an alert, it opens my web browser (not the app) and takes me to some page to watch the news (live or rebroadcast), and the app continues to redirect me until I shut it down.

3. Sometimes hitting the back button will allow you back to the home screen but it goes blank immediately upon opening an article.

4. I have my alert settings in the app set, but either I'm receiving other stuff, or WAFB has a loose interpretation of what is considered breaking news.

5. Alerts should always open in the app and be tied to some article, which can include an embedded video.Wish I could finish an article.

6. Uninstalling now.Always crashes, can't load but more than one article before it just closes out and goes back to the home screen.

7. very frustrating.Half of the time when I open the app, articles then open through my web browser.

8. So frustrating!I just added the app to my tablet for the TV giveaway I badly need a TV but Channel 9 is just always my favorite ChannelDon't open.

9. Then, when I do get the article up, I get ½ way through it, and the screen goes blank.

10. I have to enter Wafb via google.The app closes and has to start over again if you have to open any other app.

11. Ever since the update, I am unable to get any news articles through the app.

1. Fix WAFB 9News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WAFB 9News: Restarting the app will resolve most errors.
2. Update the WAFB 9News App. Here is how:
   1. On Android goto PlayStore » Search for "WAFB 9News" » Open WAFB 9News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WAFB 9News » click "UPDATE".
3. Clear WAFB 9News app cache: Clearing cached data will force your app to retrieve the latest data directly from WAFB 9News servers.
   1. On Android, goto Settings » Apps » Select "WAFB 9News" » click Storage » click "Clear Cache".
4. Check WAFB 9News app permissions. If any of these permissions required to use your device's features are disenabled, WAFB 9News might not work.
5. Uninstall and reinstall WAFB 9News. If nothing else has worked, completely uninstall WAFB 9News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WAFB 9News not working

2. Fix WAFB 9News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WAFB 9News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WAFB 9News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WAFB 9News may not be able to connect to the Internet when running in the background.