Published by Raycom Media, Inc on Dec 19, 2024

contact KTRE News 9 Chat with our AI-based KTRE News 9 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KTRE News 9?



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Why chat with our AI KTRE News 9 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KTRE News 9.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I've uninstalled and won't return till there is a new update.Always loved this app, used to work great, but now the Community section, State, and National tabs have zero content and show "No Results Found" when selected which is odd.Horrible horrible horrible.

2. It's useless and will be uninstalled.This app sucks it use to be ok now it will never come up over once or twice you have to uninstall it reinstall it then it will work one or 2 times then you have to go through the same process againSince recent update, articles disappear before you can read them.

3. Used to be a good app, now it's all advertisements that cover the stories making them unreadable or ads that take over the whole page and won't let you go back or close it without closing the entire app and starting over.This new version is absolutely horrible.

4. At least the old app worked without crashing all the time and you could actually read about the top stories/headlines with no problems.

5. BRING THE OLD APP BACK .......App was good till latest update.

6. You would be better to get another news outlet app because of the instability of this one.You stopped data coming to the old app forcing me to install the new app which is TOTALLY changed from what it was.

7. Why do you think that change for change sake is a good thing.

8. There's more junk articles than there is news stories.

9. Half the pages won't loadI like the old app the new one is out of there cant read anything before it crashes on you .

10. You went down hill this time, fire the programmers.Too many Ads that come up and then won't close or let you go back.

11. The 5 second ad everytime I switched screens was bearable but now it's just annoying.

Steps to Troubleshoot & Fix KTRE News 9 Issues

1. Fix KTRE News 9 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KTRE News 9: Restarting the app will resolve most errors.
  2. Update the KTRE News 9 App. Here is how:
    1. On Android goto PlayStore » Search for "KTRE News 9" » Open KTRE News 9 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KTRE News 9 » click "UPDATE".
  3. Clear KTRE News 9 app cache: Clearing cached data will force your app to retrieve the latest data directly from KTRE News 9 servers.
    1. On Android, goto Settings » Apps » Select "KTRE News 9" » click Storage » click "Clear Cache".
  4. Check KTRE News 9 app permissions. If any of these permissions required to use your device's features are disenabled, KTRE News 9 might not work.
  5. Uninstall and reinstall KTRE News 9. If nothing else has worked, completely uninstall KTRE News 9 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KTRE News 9 not working


2. Fix KTRE News 9 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KTRE News 9 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KTRE News 9 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KTRE News 9 may not be able to connect to the Internet when running in the background.

Reported Issues

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