Published by Raycom Media, Inc on Oct 29, 2024

Report an issue with KLTV 7 News.
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About KLTV 7 News

1. When news breaks the KLTV app is your “all access pass” to the latest stories. - Real-time breaking news alerts so you can follow stories as they happen. - Contribute your stories, images and video to KLTV by uploading directly from your mobile device. - Side menu tray navigation for quick access to the news you need. - Live Streaming support on 4. - Universal app for phone and tablet devices (tablets include multi-pane reading).

2. KLTV 7 News delivers the latest news, sports, and video directly to your mobile device.

3. We will provide location information and information about your use of the app to our advertising partners in order to customize the ads displayed in this app and other apps you use.

4. Stay connected no matter where you go with comprehensive coverage for Tyler / Longview and East Texas.

5. ABC affiliate also serving Jacksonville, Kilgore, Athens, Mineola, Henderson, Palestine, Mt.

6. This app requests location to help customize content for you.

7. Pleasant, Whitehouse and everywhere in between.

8. Please review our privacy policy for more details and for your choices.

KLTV 7 News Customer Insights

1. Its been at least 2 years and still havent fixed the issue... Im done, other options to find local news.Best weather station in TexasRarely opens and when it does it takes a long time, and now these very annoying pop up ads keep appearing and auto playing.

2. They also still say they will update the story as more news becomes available.

3. I keep getting an error message about no internet connection, but I am indeed connected to the internet.Normally really enjoy the app to get my news, but lately something has happened.

4. Uninstalling.I can't get the news app to open since the recent update.

5. Please do something about this new issue or I will delete.I used to live on the KLTV app, read it through everyday, but this new update is terrible.

6. So frustrating!!! The notifications NEVER take you to what it notified you of!!! Guess I'll be trying another news app.

7. I'll get a notification about a story so I'll click on it, then it will take me to a completely random story and I won't be able to find the story I wanted anywhere in the app.

8. If I want to hear a story I'll click the audio.

9. Nothing more frustrating than click on app to open, just to watch it fail to connect preparing the ad of the day.

10. ANOTHER UPDATE JANUARY 31,2023 - No change.The latest update is horrible.

11. Was better when news and weather were in one app.

Steps to Troubleshoot & Fix KLTV 7 News Issues

1. Fix KLTV 7 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KLTV 7 News: Restarting the app will resolve most errors.
  2. Update the KLTV 7 News App. Here is how:
    1. On Android goto PlayStore » Search for "KLTV 7 News" » Open KLTV 7 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KLTV 7 News » click "UPDATE".
  3. Clear KLTV 7 News app cache: Clearing cached data will force your app to retrieve the latest data directly from KLTV 7 News servers.
    1. On Android, goto Settings » Apps » Select "KLTV 7 News" » click Storage » click "Clear Cache".
  4. Check KLTV 7 News app permissions. If any of these permissions required to use your device's features are disenabled, KLTV 7 News might not work.
  5. Uninstall and reinstall KLTV 7 News. If nothing else has worked, completely uninstall KLTV 7 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KLTV 7 News not working


2. Fix KLTV 7 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KLTV 7 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KLTV 7 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KLTV 7 News may not be able to connect to the Internet when running in the background.

Reported Issues