Contact KCBD News Channel 11 Customer Service

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1. If you all insist on keeping this new layout I will search to find my local news elsewhere.The KCBD app update worked okay for about 1 week and then suddenly when I open the app all I see are ads.

2. Nothing was fixed in the two months I hung on to the app, uninstalling and will find my news from a different source.This app loads very slowly and has constant pop up ads.

3. I have to exit the app and search for it online in order to share, which is very annoying plus so many typos and errors make KCBD seem unprofessional coming from a news room.

4. When I do find it, the news (about the mozerella cheese plant) it had happened 18 hours prior.

5. When we had a tornado this year, I could not find the live news so I had to download another news app.

6. I received an alert on my phone and when I click on the "live breaking news" alert with the red dot, I have to look for the news.

7. Unable to find any of the contests on KLBK, it sends you to other pages to open more apps.

8. Any plans to fix this?I hate all of the pop up ads! For a news company you people do a terrible job of updating your reports.

9. I have already uninstalled the KCBD app and have installed a different news app.

10. Any page I go to, it tells me to open more apps to find story.

11. It tells me to download other apps to find any story.

1. Fix KCBD News Channel 11 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KCBD News Channel 11: Restarting the app will resolve most errors.
2. Update the KCBD News Channel 11 App. Here is how:
   1. On Android goto PlayStore » Search for "KCBD News Channel 11" » Open KCBD News Channel 11 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KCBD News Channel 11 » click "UPDATE".
3. Clear KCBD News Channel 11 app cache: Clearing cached data will force your app to retrieve the latest data directly from KCBD News Channel 11 servers.
   1. On Android, goto Settings » Apps » Select "KCBD News Channel 11" » click Storage » click "Clear Cache".
4. Check KCBD News Channel 11 app permissions. If any of these permissions required to use your device's features are disenabled, KCBD News Channel 11 might not work.
5. Uninstall and reinstall KCBD News Channel 11. If nothing else has worked, completely uninstall KCBD News Channel 11 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KCBD News Channel 11 not working

2. Fix KCBD News Channel 11 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KCBD News Channel 11 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KCBD News Channel 11 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KCBD News Channel 11 may not be able to connect to the Internet when running in the background.