Contact VOEZ Customer Service

Why should I report an Issue with VOEZ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Rayark International Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will have a far, far better time playing that instead, as it doesn't have any of the weird BS shown here.I really love this game! There's a good variety of songs to choose from, and they're all pretty easy until you get to the Hard or Special levels.

2. Its got a great interface and a unique way to organize notes (they move around quite a bit.) But one issue I've had is that since the 2.0 update, I need to enable wifi in order to play, even though I usually was able to play on data.Ther is no option to pay to unlock everything on mobile.

3. Just need some more upbeat songs added in thereBEST APP I'VE EVER DOWNLOADED!!! I love this game! It has beautiful artwork and songs.

4. Many of them do need to be purchased, but the app does let you try some songs for a limited time, which is nice.I've always liked the game, but as everyone else pointed out the new update is buggy.

5. The audio doesn't sound as clear and beautiful as it does on the Nintendo Switch (I purchased the game because of how much I love it).

6. I'm giving it 4 stars because of the audio quality, which is rather disappointing on mobile, but otherwise, it's a very pretty game with amazing mechanics, which are very straightforward.This is a great game for rhythm veterans, especially on mobile.

7. I can't exit out from the song select screen and when I try to play another song the game just freezes.

8. when you play a song, the game feels very futuristic.

9. By allowing the note bars to move there able to create a wide range on feelings for different pieces which few other games are able to do, or at least do right.The gameplay is unique and really fun but It can get a little complex, sometimes the notes will suddenly change positions and constantly move around.

10. What kind of sucks is that you unlock songs by earning keys from completing challenges, but if you get stuck on a challenge you can't move forward and can't earn keys.

11. I think this game is more for experienced players that really love rhythm games.

1. Fix VOEZ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart VOEZ: Restarting the app will resolve most errors.
2. Update the VOEZ App. Here is how:
   1. On Android goto PlayStore » Search for "VOEZ" » Open VOEZ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VOEZ » click "UPDATE".
3. Clear VOEZ app cache: Clearing cached data will force your app to retrieve the latest data directly from VOEZ servers.
   1. On Android, goto Settings » Apps » Select "VOEZ" » click Storage » click "Clear Cache".
4. Check VOEZ app permissions. If any of these permissions required to use your device's features are disenabled, VOEZ might not work.
5. Uninstall and reinstall VOEZ. If nothing else has worked, completely uninstall VOEZ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing VOEZ not working

2. Fix VOEZ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make VOEZ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to VOEZ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, VOEZ may not be able to connect to the Internet when running in the background.