Contact Raken Construction Management Customer Service

Why chat with our AI Raken Construction Management Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Raken Construction Management.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I find the ability to now perform an electronic report, edit, add photos, and note any incidents or delays at any and/or multiple times during the day, while in any location, the most efficient method of performing daily reports I've done in over 20 years.This app is user friendly and helps every worker on the same page.

2. User friendly and from smart phone to computer I can spend more time in the field and completely fulfilling my documentation duties.

3. It serves me well as Project Superintendent and I give it ⭐⭐⭐⭐⭐!It's okay--but constant updates, and each update requires a sign-in again and this is Not a security feature, but leaves everyone wondering about the developers Android know-how.

4. If you're using a crew or even two people, multiple jobs or just one, it helps keeps track of hours and notes/reports.

5. I'm using a paid version on my company's account so all attachments and photos are added to logs without any problem.

6. This has cost me a lot of time over the years.Android user, server lag and load times.

7. Also, simple camera features like vertical and horizontal sometimes do not translate.Can't believe how much more information I can document fast, easier and how awesome it looks on the final report.

8. Don't think I could go back to my 1990's way of doing things after using Raken.Giving it 4 stars due to some lag in the interface and a few errors.

9. But this is (for now) minor glitches that doesn't overshadow the benefits of using this software.

10. constantly has issues wipes time cards photos and notes randomly, or if you're lucky duplicates everything.

11. I don't see features for accessing, plans, submittals, budgets and contracts but that's more Project Manager's responsibility.

1. Fix Raken Construction Management Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Raken Construction Management: Restarting the app will resolve most errors.
2. Update the Raken Construction Management App. Here is how:
   1. On Android goto PlayStore » Search for "Raken Construction Management" » Open Raken Construction Management » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Raken Construction Management » click "UPDATE".
3. Clear Raken Construction Management app cache: Clearing cached data will force your app to retrieve the latest data directly from Raken Construction Management servers.
   1. On Android, goto Settings » Apps » Select "Raken Construction Management" » click Storage » click "Clear Cache".
4. Check Raken Construction Management app permissions. If any of these permissions required to use your device's features are disenabled, Raken Construction Management might not work.
5. Uninstall and reinstall Raken Construction Management. If nothing else has worked, completely uninstall Raken Construction Management then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Raken Construction Management not working

2. Fix Raken Construction Management Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Raken Construction Management be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Raken Construction Management not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Raken Construction Management may not be able to connect to the Internet when running in the background.