Contact The New Statesman Customer Service

Why should I report an Issue with The New Statesman?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of New Statesman to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On the plus side, NS content is always good and the reading experience is fine on my phone.I enjoy the magazine but do not use the app as much as I would like to due to a fatal flaw that other reviews have mentioned: the 3 font size choices are tiny, gigantic or comically gigantic.

2. No idea what the password is (surely one of the points of apps is not needing to sign in repeatedly) so end up giving up of NS and reading some other news.I like the New Statesman content but this app is terrible.

3. Old: The new version of the NS app is superb! So good to be able to read articles like a news feed on the site, as well as listen to podcasts and download the mag.

4. However the subscription management is none existent, resulting in any enquiries being a phone call and voicemail - get a chat facility at least! The other disappointing feature is the podcasts drop way after other pod providers.

5. I can only use the app when my eyes aren't too tired for tiny font (the other 2 sizes are for the visually impaired or people who enjoy perpetual scrolling).

6. Avoid until fixed.Nice for finding articles and great idea having a none advert version of the pod on here.

7. If these issues were addressed, it would be an excellent app.As well as the magazine, the New Statesman also publishes digital-only articles and podcasts.

8. Search facility is hidden away and not all web / print content (such as 'State of the Nation' section) is available on the app.

9. This would seem to be an easy issue to fix, so I'm amazed it has persisted.This is a great magazine and would not dispute that at.

10. Font is hard to read, font size options are poor.

11. This should be where they land first!!Good content but poor app.

1. Fix The New Statesman Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The New Statesman: Restarting the app will resolve most errors.
2. Update the The New Statesman App. Here is how:
   1. On Android goto PlayStore » Search for "The New Statesman" » Open The New Statesman » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The New Statesman » click "UPDATE".
3. Clear The New Statesman app cache: Clearing cached data will force your app to retrieve the latest data directly from The New Statesman servers.
   1. On Android, goto Settings » Apps » Select "The New Statesman" » click Storage » click "Clear Cache".
4. Check The New Statesman app permissions. If any of these permissions required to use your device's features are disenabled, The New Statesman might not work.
5. Uninstall and reinstall The New Statesman. If nothing else has worked, completely uninstall The New Statesman then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The New Statesman not working

2. Fix The New Statesman Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The New Statesman be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The New Statesman not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The New Statesman may not be able to connect to the Internet when running in the background.