Contact ProDraw Customer Service

Why should I report an Issue with ProDraw - Procreate Art Draw?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BazaarHopo Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ill change my review if you make it better but at the moment no I'm sorry 😐.Worst app I've ever used in 5 minutes of downloading it I'm already uninstalling can't even get to the drawing page without constant ads .. didn't even get to try the app out hit my patience limitNot pro create, the images shown on the app store show multiple brush options but there ain't.

2. They don't even have a lot of tools!!!I don't mean to be rude but it's the worst drawing app I've every used, the brushes are glitchy with a ragged brush stroke, it doesn't run smoothly, there are loads of adds, and I still can't figure out how to change the brush types, I don't recommend this at all.

3. Overall, I wouldn't recommend this app.Umm so it's pretty good errors that NEED TO GET FIXED!!!!!:( Like you make a sketch but when you exit out it deletes all of your work and it's pretty frustrating because like you spent so much time we're so little time on making that drawing and then it just kind of goes to waste because it didn't save what has happened plenty of times cuz I like will be answering a message then I come back and it's gone.

4. I deal with this all the timeIt isn't even procreate it's so different and very laggy and glitchy I recommend ibis paint x it has so many brush options layers add as in the type of colour and other cool stuff I did not think it would be that bad.

5. Don't recommend gettingIt's not how I planned it would be better with a stylist and the photos are all the same I want to really understand what the app contains I bought a whole new stylist for the app and it doesn't work 45 dollars down the drain sooooo unprofessional 5he app so mad uhhh.

6. Even after they stopped the brushes were glitchy and you can't even change the type of brush only the size.

7. However, it's relatively easy to change colors, but there are also no blending tools and not much brush thickness adjusting available.

8. It's so bad hope it helpedThis app is annoying First it wouldn't let me draw on a second layer without the first layer showing second I tried to draw over a line I did the line came back over and over.

9. I don't know about anyone else but this was a real struggle and nothing worked properly.I don't like this at all the ads say its supposed to be great which is why I downloaded 😒 but when I started drawing lots of ads popped up.

10. You get round or square.... yes you can change the size but you don't get any effects to go with such as chalk textures etc.

11. This app is good, except that no matter device you are on and even if you're holding your finger steady, the lines come out wobbly and there are so many ads.

1. Fix ProDraw Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ProDraw: Restarting the app will resolve most errors.
2. Update the ProDraw App. Here is how:
   1. On Android goto PlayStore » Search for "ProDraw" » Open ProDraw - Procreate Art Draw » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ProDraw » click "UPDATE".
3. Clear ProDraw - Procreate Art Draw app cache: Clearing cached data will force your app to retrieve the latest data directly from ProDraw servers.
   1. On Android, goto Settings » Apps » Select "ProDraw - Procreate Art Draw" » click Storage » click "Clear Cache".
4. Check ProDraw app permissions. If any of these permissions required to use your device's features are disenabled, ProDraw might not work.
5. Uninstall and reinstall ProDraw. If nothing else has worked, completely uninstall ProDraw then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ProDraw not working

2. Fix ProDraw Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ProDraw be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ProDraw not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ProDraw may not be able to connect to the Internet when running in the background.