Published by Fernando Iguago

Report an issue with Check IMEI.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Check IMEI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fernando Iguago to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Check IMEI image 1 contact Check IMEI image 2

About Check IMEI

1. Consult official databases, gain exclusive access to the GSMA database (GSM Association) which currently has more than 800 mobile operators (Movistar, Claro, ATT, T-MOBILE, etc. ) as global partners and 200 companies Similar, with the most complete IMEI database in the world.

2. Do not risk your investment, check if your new acquisition is properly homologated (applies for the country of Ecuador) and free of reports, you have doubts about the origin of the IMEI of the equipment?

3. Check IMEI connects with official IMEI databases, giving answers in seconds and with 100% reliability.

4. Also access the official IMEI databases, so that they do not re-sell a phone reported in another country as new.

5. Save a history with the queries and share the IMEI consulted with your friends.

Check IMEI Customer Insights

1. The info wasn't comprehensive.App does not work,gives a connection error.Text messaging is denied and I can't make the customer service phone callsit always saids connection errorprovides no info what a waste of time..Uninstalled AsapšŸ‘Ž have to atleast give 1 ā­star šŸ˜­ Or i wouldn't of given any šŸ˜ŠHorrible the instructions didn't explain enough to understand itDoesn't work.

2. Now it always show "connection error" so it's now only two star worth... probably a lack of update since 2017 related issue.

3. Used to work five star flawlessly.

4. Shame, it was very useful.Too simple.

Steps to Troubleshoot & Fix Check IMEI Issues

1. Fix Check IMEI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Check IMEI: Restarting the app will resolve most errors.
  2. Update the Check IMEI App. Here is how:
    1. On Android goto PlayStore » Search for "Check IMEI" » Open Check IMEI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Check IMEI » click "UPDATE".
  3. Clear Check IMEI app cache: Clearing cached data will force your app to retrieve the latest data directly from Check IMEI servers.
    1. On Android, goto Settings » Apps » Select "Check IMEI" » click Storage » click "Clear Cache".
  4. Check Check IMEI app permissions. If any of these permissions required to use your device's features are disenabled, Check IMEI might not work.
  5. Uninstall and reinstall Check IMEI. If nothing else has worked, completely uninstall Check IMEI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Check IMEI not working


2. Fix Check IMEI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Check IMEI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Check IMEI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Check IMEI may not be able to connect to the Internet when running in the background.

Reported Issues