Contact Procreate Pocket Customer Service

Why should I report an Issue with Procreate Pocket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VideoEditors LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It doesn't even have a lot of things that you can do, I do not recommend at all, don't waste your time installing it.DO NOT GET THIS APP! It is terrible! I first thought it would work but I pressed start and I was exited out of the app and so I tried it again and it did the same thing.This app is for like ages 2-5 it's not like the pictures I mean if you like drawing in a glowing pen sure but u cant change the brush i wouldn't install.If this app had an option to actually draw something you are serious about it would be much better.

2. If you want something close to procreate go use ibspaint its the best drawing program for andriod.I thought this app is great but when i tried it theres no brushes and it only has a rainbow color you just wasted my time,I was so exited to open it and boom its rubbish!Procreate pocket app is very fantastic app.

3. Dont get it, its a scam.Absolutely horrible, you cant pick a certain colour, theres no paint brushes, theres nothing, absolutely nothing relates to the real procreate, deleting asap.

4. I wouldn't guarantee you install this app don't waste your time.Its a scam dont download it.

5. Do not download this app, it is a big waste of time.Literally not at all as the picture shows its just a kids drawing app.

6. BTW making it more like the reak version will get u more downloadsThis is absolutely horrible when you get inside the app it just looks like a 3-year-old drawing app.

7. Absolutely terrible way to many ads when ever I try to get into editing anything it pops up an ad and also it wouldnt let me edit the photo.

8. The pictures looked cool somi assumed it was a good app.

9. I got it for a new editing app for my videos and found this.

10. But i was far from right.. It was more.. umm.. trash.

11. It was over all just a mess.

1. Fix Procreate Pocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Procreate Pocket: Restarting the app will resolve most errors.
2. Update the Procreate Pocket App. Here is how:
   1. On Android goto PlayStore » Search for "Procreate Pocket" » Open Procreate Pocket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Procreate Pocket » click "UPDATE".
3. Clear Procreate Pocket app cache: Clearing cached data will force your app to retrieve the latest data directly from Procreate Pocket servers.
   1. On Android, goto Settings » Apps » Select "Procreate Pocket" » click Storage » click "Clear Cache".
4. Check Procreate Pocket app permissions. If any of these permissions required to use your device's features are disenabled, Procreate Pocket might not work.
5. Uninstall and reinstall Procreate Pocket. If nothing else has worked, completely uninstall Procreate Pocket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Procreate Pocket not working

2. Fix Procreate Pocket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Procreate Pocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Procreate Pocket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Procreate Pocket may not be able to connect to the Internet when running in the background.