Contact Compass Camera (Compocam) Customer Service

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1. only works in landscape which is very annoying and it takes additional photos on its own, ads block operation else its ok, fix these and get 5 stars.Works well, but would be good to be able to switch between true and magnetic bearing, and also edit the date/time OSD.Worked only on first opening.

2. Also I found no way to manually calibrate or adjust for true level.Great so fari It shows the camera and orientation and tilts.

3. Worked but default blue is stupid colour, should have better colour options.Ads are intrusive.I really like this appOkSeems to work.

4. An option to have the bearing along an edge would be nice.

5. When shut down & re-openef, malfunction.

6. But the compass is only in the middle of the screen.

7. Had to d/L afresh each use.

1. Fix Compass Camera (Compocam) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Compass Camera (Compocam): Restarting the app will resolve most errors.
2. Update the Compass Camera (Compocam) App. Here is how:
   1. On Android goto PlayStore » Search for "Compass Camera (Compocam)" » Open Compass Camera (Compocam) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Compass Camera (Compocam) » click "UPDATE".
3. Clear Compass Camera (Compocam) app cache: Clearing cached data will force your app to retrieve the latest data directly from Compass Camera (Compocam) servers.
   1. On Android, goto Settings » Apps » Select "Compass Camera (Compocam)" » click Storage » click "Clear Cache".
4. Check Compass Camera (Compocam) app permissions. If any of these permissions required to use your device's features are disenabled, Compass Camera (Compocam) might not work.
5. Uninstall and reinstall Compass Camera (Compocam). If nothing else has worked, completely uninstall Compass Camera (Compocam) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Compass Camera (Compocam) not working

2. Fix Compass Camera (Compocam) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Compass Camera (Compocam) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Compass Camera (Compocam) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Compass Camera (Compocam) may not be able to connect to the Internet when running in the background.