Contact Primera Hora Customer Service

Why should I report an Issue with Primera Hora?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GFR Media – Primera Hora to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Irrelevant news barely actualized and international news none whatsoever!After the last update the app automatically crashes after opening.I find that news articles are repeated and weather too.-It needs the option to be veiewed in darkmode -Necesita la opcion de ser vista en darkmode o nightmodeIncomplete or poor detailed news.Too many typing errorsToo slow .

2. News items are repeattative and one sideded.This app is very useful because allows you to know what's happening in the world and news from every angle where you wanna go and to what's going on where the state is going on.The app does not let me login.

3. I've reinstalled the app various times to no avail and in return all I get is an error.Worthless , good if you care for yesterday news.

4. When reading an article which happens to have video attached it inadvertently starts playing media automatically and there is no way to cancel or stop it.

5. Big issue if not on wifi or if i just don't have time to watch/, listen to itVery poor journalism as a whole.

6. I use the app mainly to follow news in PR.

7. The signal is weak.

8. Otherwise I rather search elsewhere.

1. Fix Primera Hora Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Primera Hora: Restarting the app will resolve most errors.
2. Update the Primera Hora App. Here is how:
   1. On Android goto PlayStore » Search for "Primera Hora" » Open Primera Hora » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Primera Hora » click "UPDATE".
3. Clear Primera Hora app cache: Clearing cached data will force your app to retrieve the latest data directly from Primera Hora servers.
   1. On Android, goto Settings » Apps » Select "Primera Hora" » click Storage » click "Clear Cache".
4. Check Primera Hora app permissions. If any of these permissions required to use your device's features are disenabled, Primera Hora might not work.
5. Uninstall and reinstall Primera Hora. If nothing else has worked, completely uninstall Primera Hora then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Primera Hora not working

2. Fix Primera Hora Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Primera Hora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Primera Hora not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Primera Hora may not be able to connect to the Internet when running in the background.