Contact Primera Hora Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Primera Hora.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Irrelevant news barely actualized and international news none whatsoever!After the last update the app automatically crashes after opening.I find that news articles are repeated and weather too.-It needs the option to be veiewed in darkmode -Necesita la opcion de ser vista en darkmode o nightmodeIncomplete or poor detailed news.Too many typing errorsToo slow .

2. News items are repeattative and one sideded.This app is very useful because allows you to know what's happening in the world and news from every angle where you wanna go and to what's going on where the state is going on.The app does not let me login.

3. I've reinstalled the app various times to no avail and in return all I get is an error.Worthless , good if you care for yesterday news.

4. When reading an article which happens to have video attached it inadvertently starts playing media automatically and there is no way to cancel or stop it.

5. Big issue if not on wifi or if i just don't have time to watch/, listen to itVery poor journalism as a whole.

6. I use the app mainly to follow news in PR.

7. The signal is weak.

8. Otherwise I rather search elsewhere.

1. Fix Primera Hora Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Primera Hora: Restarting the app will resolve most errors.
2. Update the Primera Hora App. Here is how:
   1. On Android goto PlayStore » Search for "Primera Hora" » Open Primera Hora » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Primera Hora » click "UPDATE".
3. Clear Primera Hora app cache: Clearing cached data will force your app to retrieve the latest data directly from Primera Hora servers.
   1. On Android, goto Settings » Apps » Select "Primera Hora" » click Storage » click "Clear Cache".
4. Check Primera Hora app permissions. If any of these permissions required to use your device's features are disenabled, Primera Hora might not work.
5. Uninstall and reinstall Primera Hora. If nothing else has worked, completely uninstall Primera Hora then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Primera Hora not working

2. Fix Primera Hora Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Primera Hora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Primera Hora not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Primera Hora may not be able to connect to the Internet when running in the background.