Published by Praetorian Digital

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Why should I report an Issue with Police1?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Praetorian Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Police1 image 1 contact Police1 image 2

About Police1

1. Whether you need to research something from your squad car or just want to browse the latest news, this app gives officers FREE access to mobile resources that have never been available to them before.

2. Stay up to date on breaking police news, videos, expert columnist articles, tactical tips and other relevant information.

3. The Police1. com app is the best way for Police Officers and other Law Enforcement professionals to keep informed while on-duty or on the move.

Police1 Customer Insights

1. 🤨App quit working says server errorThe app used to allow for comments, why'd you guys get rid of that feature?? That's the only reason for the less than 5 star rating.Videos still won't play on Google Pixel XLLove this app, it safe and very respectful.

2. Only issue is that Lexipol videos will not play on my phone with the most recent version installed.This app won't allow me to login.

3. It keeps saying username and password isnt correct but I'm not having any issues logining into my laptop.App only gives loading error message.

4. I wish I could do my tcole classes on here.I like the appLot of clear and current info daily.

5. Good app with decent updates and very useful information.

6. Thank youWon't allow me to log in.

7. Reinstalled the app and still doesn't work.

Steps to Troubleshoot & Fix Police1 Issues

1. Fix Police1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Police1: Restarting the app will resolve most errors.
  2. Update the Police1 App. Here is how:
    1. On Android goto PlayStore » Search for "Police1" » Open Police1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Police1 » click "UPDATE".
  3. Clear Police1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Police1 servers.
    1. On Android, goto Settings » Apps » Select "Police1" » click Storage » click "Clear Cache".
  4. Check Police1 app permissions. If any of these permissions required to use your device's features are disenabled, Police1 might not work.
  5. Uninstall and reinstall Police1. If nothing else has worked, completely uninstall Police1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Police1 not working


2. Fix Police1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Police1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Police1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Police1 may not be able to connect to the Internet when running in the background.

Reported Issues