Contact Musiverse Customer Service

Why should I report an Issue with Musiverse?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pocket Games ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Having the option to change the visuals would really help improve the game further, then I'll give 5 stars.Hear me out, this games genuinely tries and does a great effort at trying to replicate Audiosurf's gameplay.

2. My only issues with the game are that it seems to have a latency issue where the game is ahead of the music WHICH NEEDS TO BE FIXED ASAP and I wish it had more ships and colors to experience.

3. Overall a simple music game that you should at least try! Best with your own music in my opinion.Awesome game! Only issue I have is that when the colors shift to yellow it's difficult to see which blocks are which, since they end up moving at such high speeds.

4. This obviously isn't always an issue of course, but I would absolutely appreciate the ability to choose what colors the track changes to, if there were theme packs I'd even be willing to spend money on it!Gameplay is intuitive and easy to learn, the coordination between the block placement and the beat of the song is usually good.

5. I was overjoyed to discover that not only does it still exist, but it's got upgraded features! The colours, vibes, course detailing, and shifting in time with the music makes every moment worthwhile.

6. Overall this game is a nice Audiosurf clone for mobile, even with the issues I've had.This game could be incredible but right now there are too many flaws.

7. If people aren't clicking rewarded ads it means your game is not engaging.The game does its thing pretty well.

8. Also I'm not sure why, but this game had alot of nice ships, but at some point they removed most of them including my personal favorite, the nighthawk.

9. My biggest problem is that it doesn't detect music that is available on external storage (all of my songs are on my SD card) so if I wanted to use my music for this, I would have to redownload all my music to local storage, and frankly, I'm not going to use 3-4 hours to redownload all my music.

10. If you want to make the game harder just add more blocks.LOVE this game!!! One of my favourites from years ago.

11. It's a really great mirror of the Steam game called Audiosurf.

1. Fix Musiverse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Musiverse: Restarting the app will resolve most errors.
2. Update the Musiverse App. Here is how:
   1. On Android goto PlayStore » Search for "Musiverse" » Open Musiverse » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Musiverse » click "UPDATE".
3. Clear Musiverse app cache: Clearing cached data will force your app to retrieve the latest data directly from Musiverse servers.
   1. On Android, goto Settings » Apps » Select "Musiverse" » click Storage » click "Clear Cache".
4. Check Musiverse app permissions. If any of these permissions required to use your device's features are disenabled, Musiverse might not work.
5. Uninstall and reinstall Musiverse. If nothing else has worked, completely uninstall Musiverse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Musiverse not working

2. Fix Musiverse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Musiverse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Musiverse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Musiverse may not be able to connect to the Internet when running in the background.