Published by Didactoons on Jul 15, 2024

Report an issue with Math Games.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Math Games for kids: addition?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Didactoons to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Math Games for kids: addition image 1 contact Math Games for kids: addition image 2

Math Games Customer Insights

1. I've deleted the game and reinstall it but it's still not working properly.... The walk he runs on is gone and jumping down maybe eternal fall, Could you fix also I realized once deleted you lose buying this game, No code was given or anything to reclaimI wish I cud give 0 stars! I downloaded it on my mom's phone and I liked it, because my score in math at school was improving, so, years later, I downloaded it on my phone.

2. Now there's a bug in the game, and I can't see the options to press!!! If u fix that bug, I'll give 5 stars... I'm giving 2 stars cuz I like the way the app is designed♥ I already redownloaded it like, a thousand times!!! Yours Unicornly, TUGirl.Good for my 5 year old although playing it at 8 year old since 5 was too easy! Would like math in every level, but every other is not bad.

3. It is fun though and it is nice that it combines fun with math.This game was great until the new update I've received has made this game digitally unstable, I'm going to delete and reinstall to see if that will fix the graphics on it cause my son keeps complaining.

4. Same, would like challenge mode to be math not the coinsThis game will NOT function on a chromebook.

5. It is impossibly difficult starting numbers 24-5... I would be expecting 3-1 similar level to all the other maths levels.

6. After that, you have to buy the full version if you want to continue the game.

7. I would have preferred some more variation of the math problems as you played through the chapters to cover more with the age of your child.

8. this is a little annoying because i do not want to have to buy it againGreat game for kids.

9. But as I had said before it's a good game.

10. This is such a neat game concept.

11. Please updatelike the app actually, but i bought the full version and it does not show up on both of my devices.

Steps to Troubleshoot & Fix Math Games Issues

1. Fix Math Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Math Games: Restarting the app will resolve most errors.
  2. Update the Math Games App. Here is how:
    1. On Android goto PlayStore » Search for "Math Games" » Open Math Games for kids: addition » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Math Games » click "UPDATE".
  3. Clear Math Games for kids: addition app cache: Clearing cached data will force your app to retrieve the latest data directly from Math Games servers.
    1. On Android, goto Settings » Apps » Select "Math Games for kids: addition" » click Storage » click "Clear Cache".
  4. Check Math Games app permissions. If any of these permissions required to use your device's features are disenabled, Math Games might not work.
  5. Uninstall and reinstall Math Games. If nothing else has worked, completely uninstall Math Games then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Math Games not working


2. Fix Math Games Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Math Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Math Games not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Math Games may not be able to connect to the Internet when running in the background.

Reported Issues