Contact Earth Customer Service

Why should I report an Issue with Earth?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of hirotakaster to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ● I am uninstalling it now ●My data in installing it got wasted.it does not work your app earth weather, too bad 😠 fix it 😬😡😠So bad.There are only some pictures of earth.Worst app ever pls fix it are you mad how useless app do not download 🏴 ☠️🏴 ☠️It's just a picture.... I wouldn't download it if i were you.

2. 👎It only showed time don't download it all your dreams will be crushedIt doesn't work, I don't like your appIt was very good to download😃Dont install this app.

3. DONT INSTALL THIS APP●It showing only looks like a screenshot earth picture.

4. its not moving and the resolution is absolutely the poorest of the kind.

5. Don not usefull.

1. Fix Earth Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Earth: Restarting the app will resolve most errors.
2. Update the Earth App. Here is how:
   1. On Android goto PlayStore » Search for "Earth" » Open Earth » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Earth » click "UPDATE".
3. Clear Earth app cache: Clearing cached data will force your app to retrieve the latest data directly from Earth servers.
   1. On Android, goto Settings » Apps » Select "Earth" » click Storage » click "Clear Cache".
4. Check Earth app permissions. If any of these permissions required to use your device's features are disenabled, Earth might not work.
5. Uninstall and reinstall Earth. If nothing else has worked, completely uninstall Earth then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Earth not working

2. Fix Earth Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Earth be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Earth not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Earth may not be able to connect to the Internet when running in the background.