Published by Amali Games

Report an issue with Pixelmon Pixel Art.
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Why should I report an Issue with Pixelmon Pixel Art : Sandbox Pokepix?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Amali Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pixelmon Pixel Art Customer Insights

1. for starters, it is the glitchiest game I have EVER played.

2. also from what i could tell it doesn't even have the original 150 pokemon on there.

Steps to Troubleshoot & Fix Pixelmon Pixel Art Issues

1. Fix Pixelmon Pixel Art Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixelmon Pixel Art: Restarting the app will resolve most errors.
  2. Update the Pixelmon Pixel Art App. Here is how:
    1. On Android goto PlayStore » Search for "Pixelmon Pixel Art" » Open Pixelmon Pixel Art : Sandbox Pokepix » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixelmon Pixel Art » click "UPDATE".
  3. Clear Pixelmon Pixel Art : Sandbox Pokepix app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixelmon Pixel Art servers.
    1. On Android, goto Settings » Apps » Select "Pixelmon Pixel Art : Sandbox Pokepix" » click Storage » click "Clear Cache".
  4. Check Pixelmon Pixel Art app permissions. If any of these permissions required to use your device's features are disenabled, Pixelmon Pixel Art might not work.
  5. Uninstall and reinstall Pixelmon Pixel Art. If nothing else has worked, completely uninstall Pixelmon Pixel Art then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixelmon Pixel Art not working


2. Fix Pixelmon Pixel Art Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixelmon Pixel Art be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixelmon Pixel Art not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixelmon Pixel Art may not be able to connect to the Internet when running in the background.

Reported Issues