Contact Spike Customer Service

Why should I report an Issue with Spike - Email & Team Chat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Spike Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is it! Finally, the email client with everything you need! Here are some of the great perks: easy to use interface, automation, multiple accounts, unified mailbox, chat format, notes, calendar and file storage.

2. Please add syncing across devices and ability to import fonts; those missing pieces would make it the most perfect email client in the history of ever.UPDATE: After speaking with the Spike team and showing them different examples, they did agree that it was a bug.

3. I noticed this on the online and windows application, so I'm not sure if this an android only issue.I recently downloaded this and i have to say its almost perfect, I've tried at least 10 different email apps after inbox left.

4. If I don't finish an email, I can never find it again (yes I look in the drafts folder, for all and a specific account) I'm not sure if I'm missing emails, the UI is limited to Priority and Other which isn't exactly helping me with my Inbox woes.

5. I will continue to try at times to see if the features are there.I've been waiting years for an app like this for Smartphones and computers; something substantially different, but yet retains the same functionality as traditional email clients.

6. The email chat interface is great and fast! A++To start, I can't find my drafts.

7. it is a great email client with a clean interface, great "conversational" type of presentation of email, which I like.

8. I received a travel email with a telephone number I needed to call and couldn't copy and paste the number.

9. please helpI've tried countless email apps and this is a pretty unique and cool app, despite having a bit of a learning curve.

10. It's nice that it's multiplatform, but I still have to manually setup 18 email accounts on every new platform...not so intelligent.

11. UPDATE: While they have yet to add the needed, basic features, the response from support has been impressive.

1. Fix Spike Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Spike: Restarting the app will resolve most errors.
2. Update the Spike App. Here is how:
   1. On Android goto PlayStore » Search for "Spike" » Open Spike - Email & Team Chat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spike » click "UPDATE".
3. Clear Spike - Email & Team Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Spike servers.
   1. On Android, goto Settings » Apps » Select "Spike - Email & Team Chat" » click Storage » click "Clear Cache".
4. Check Spike app permissions. If any of these permissions required to use your device's features are disenabled, Spike might not work.
5. Uninstall and reinstall Spike. If nothing else has worked, completely uninstall Spike then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Spike not working

2. Fix Spike Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Spike be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Spike not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Spike may not be able to connect to the Internet when running in the background.