Contact Pearson Go Customer Service

Why should I report an Issue with Pearson Go?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pearson Education Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Contains all the audios of the books.nao consigo baixar nenhum áudioThis app is great for the education of English.

2. They took my payment for downloading the audios, but the app doesn't let me download them.

3. It goea beyond lack of professionalism, that's theft.Doesn't work at all.

4. Doesn't even open the home screen.

5. Very useless.Dosen't work at all.

6. I like but also, it has many things to improve.This app is excelt.

7. book.

8. I love it.

1. Fix Pearson Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pearson Go: Restarting the app will resolve most errors.
2. Update the Pearson Go App. Here is how:
   1. On Android goto PlayStore » Search for "Pearson Go" » Open Pearson Go » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pearson Go » click "UPDATE".
3. Clear Pearson Go app cache: Clearing cached data will force your app to retrieve the latest data directly from Pearson Go servers.
   1. On Android, goto Settings » Apps » Select "Pearson Go" » click Storage » click "Clear Cache".
4. Check Pearson Go app permissions. If any of these permissions required to use your device's features are disenabled, Pearson Go might not work.
5. Uninstall and reinstall Pearson Go. If nothing else has worked, completely uninstall Pearson Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pearson Go not working

2. Fix Pearson Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pearson Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pearson Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pearson Go may not be able to connect to the Internet when running in the background.