Contact The Ugly Duckling Free Customer Service

Why should I report an Issue with The Ugly Duckling Free?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Minstech Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix The Ugly Duckling Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Ugly Duckling Free: Restarting the app will resolve most errors.
2. Update the The Ugly Duckling Free App. Here is how:
   1. On Android goto PlayStore » Search for "The Ugly Duckling Free" » Open The Ugly Duckling Free » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Ugly Duckling Free » click "UPDATE".
3. Clear The Ugly Duckling Free app cache: Clearing cached data will force your app to retrieve the latest data directly from The Ugly Duckling Free servers.
   1. On Android, goto Settings » Apps » Select "The Ugly Duckling Free" » click Storage » click "Clear Cache".
4. Check The Ugly Duckling Free app permissions. If any of these permissions required to use your device's features are disenabled, The Ugly Duckling Free might not work.
5. Uninstall and reinstall The Ugly Duckling Free. If nothing else has worked, completely uninstall The Ugly Duckling Free then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Ugly Duckling Free not working

2. Fix The Ugly Duckling Free Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Ugly Duckling Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Ugly Duckling Free not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Ugly Duckling Free may not be able to connect to the Internet when running in the background.